New Battery with 20 charges?

[WooleyMVP]

Just got a brand new battery directly from DJI and looking at it it’s saying it already has been charged 20 times is this normal?

 

[RayOZ]

Probably not. Contact their support. Take a screenshot. They might send you a new one.

 

[BD0G]

Eeeek! New means New!

 

[kidroc]

Ya send it back not right at all.