Welcome Mavic Pilot!
Jump in and join our free DJI Mavic community today!
Sign up

New MPP Owner - Help Requested. Thank You!

6stops

New Member
Joined
Jan 3, 2019
Messages
2
Likes
0
#1
Hi all,

Happy New Year. New MPP owner here!

Problem?

I took my first flight yesterday but I had a couple of issues.

- The Max Altitude, no matter what value I inserted (0-500m), would revert to zero (0) each time. I was restricted to 120m.

- When in-flight, I could not enter the camera settings menu, no matter how many times I pressed on the relevant icon on-screen. And so I was unable to set to Portrait Mode, adjust shutter speed and so on and so on.

Was unit in a crash?

No

What have you tried so far?

Installing all up-to-date software and firmware

What device are you using ( iphone , ipad, Samsung , etc)?

iPhone 7 plus

What firmware are you running ( aircraft, remote controller)?


RC

What Go app version are you using?


DJI Go 4.0

Any modification? (if so what)

N/A

Did you change anything or install any apps? (if so what)

N/A

Do you have a video or pictures of the problem? (if so post link)


N/A

Hoping someone can help! Thank you!!
 

Meta4

Well-Known Member
Joined
Oct 30, 2016
Messages
1,980
Likes
1,880
Age
63
#2
The Max Altitude, no matter what value I inserted (0-500m), would revert to zero (0) each time. I was restricted to 120m.
Was the Mavic connected while you tried this?
The setting is stored in the aircraft so it won't take unless the drone is connected.
btw .. If you are a new flyer, 120 metres should be more than enough.
When in-flight, I could not enter the camera settings menu, no matter how many times I pressed on the relevant icon on-screen. And so I was unable to set to Portrait Mode, adjust shutter speed and so on and so on.
And if you try it on your desk, without starting the motors, how does it work?
 

old man mavic

Well-Known Member
Joined
Nov 15, 2018
Messages
1,245
Likes
1,827
Age
72
Loc
llanbradach south wales UK
#3
first of all the height restriction it is set at 120m or 395ft as that is the max safe altitude in the uk to comply with the regs you should not be trying to alter this
 

Canuk

Well-Known Member
Joined
Apr 19, 2018
Messages
744
Likes
602
Age
53
#4
Are you flying with the RC and you phone is the display or are you flying in WIFI and only using your phone ?
 

New Threads

Forum statistics

Threads
58,012
Messages
678,313
Members
84,833
Latest member
vh100