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- Jan 7, 2019
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Hi folks,
Wanted to share some info I came across recently. Since we know that the Mavic Air Remote Controller does not have a removable (read: user-serviceable) battery, the expectation is to send the entire remote controller over to DJI for them to replace the battery. That sounded like it was really expensive, but it looks like it's reasonable priced.
After chatting with DJI Support, here's what they advised:
- Free shipping (to DJI and return) for customers within the US
- Battery replacement is $6 for the part an (maybe?) $65 for the remote controller service fee? It's a bit confusing since battery service fee is $0, and the remote controller service fee is $65, I'd imagine that they would need to take apart the remote controller to replace the battery. In any case, it seems that it would be $71 worst-case scenario for replacing a dead/bad RC battery out of warranty.
- This is for out of warranty / DJI care / DJI care+ repair work
You can lookup the pricing quote page in realtime here, however there's a disclaimer on the bottom of the page stating the prices may fluctuate over time:
DJI Repair quote
Hope this helps!
Wanted to share some info I came across recently. Since we know that the Mavic Air Remote Controller does not have a removable (read: user-serviceable) battery, the expectation is to send the entire remote controller over to DJI for them to replace the battery. That sounded like it was really expensive, but it looks like it's reasonable priced.
After chatting with DJI Support, here's what they advised:
- Free shipping (to DJI and return) for customers within the US
- Battery replacement is $6 for the part an (maybe?) $65 for the remote controller service fee? It's a bit confusing since battery service fee is $0, and the remote controller service fee is $65, I'd imagine that they would need to take apart the remote controller to replace the battery. In any case, it seems that it would be $71 worst-case scenario for replacing a dead/bad RC battery out of warranty.
- This is for out of warranty / DJI care / DJI care+ repair work
You can lookup the pricing quote page in realtime here, however there's a disclaimer on the bottom of the page stating the prices may fluctuate over time:
DJI Repair quote
Hope this helps!
