RC Pro problem

Cgbass439 · Oct 1, 2022

Sent my RC Pro controller to get broken antenna repaired by DJI authorized repair shop. They sent me back another repaired unit. Got it to bind with my Mavic 3. Was only allowed to fly it 3 times. Before it was locked out. It's because my Mavic 3 is still bound to old controller. Called DJI and they said give them 24 to 48 hours for them to unbind old controller. Why have'nt they already done that. I got a Mavic 3 that I can't fly. Not too happy!!!

GadgetGuy · Oct 2, 2022

Cgbass439 said:
Sent my RC Pro controller to get broken antenna repaired by DJI authorized repair shop. They sent me back another repaired unit. Got it to bind with my Mavic 3. Was only allowed to fly it 3 times. Before it was locked out. It's because my Mavic 3 is still bound to old controller. Called DJI and they said give them 24 to 48 hours for them to unbind old controller. Why have'nt they already done that. I got a Mavic 3 that I can't fly. Not too happy!!!

It's a security measure to disable stolen/found drones. You should have unbound it before sending it in, or they should have unbound it when they swapped it. Just be glad they still have access to your old RC Pro controller, or they would have to replace your Mavic 3, too! It should actually be 5 times total, but you may have used up two times with an RC-N1 in the interim, leaving only 3!

Cgbass439 · Oct 4, 2022

finally got problem thur dji support. they took my mavic 3 serial number and account users name. and problem solved.

Hudsonguy · Oct 8, 2022

GadgetGuy said:
It's a security measure to disable stolen/found drones. You should have unbound it before sending it in, or they should have unbound it when they swapped it. Just be glad they still have access to your old RC Pro controller, or they would have to replace your Mavic 3, too! It should actually be 5 times total, but you may have used up two times with an RC-N1 in the interim, leaving only 3!

Interesting. I was told that when when my Mavic 2 and 2 RCs were stolen nothing could be done to disable the drone or lock the remote.

Thats just great.

GadgetGuy · Oct 8, 2022

Hudsonguy said:
Interesting. I was told that when when my Mavic 2 and 2 RCs were stolen nothing could be done to disable the drone or lock the remote.

Thats just great.

That was then. This is now, on the newest drones. They can't disable it per se, but they can limit the number of times that you can fly with an unbound controller, should you find someone’s lost drone. However, they won't help you return it to the registered owner, either!