Is anyone else having problems with the Mavic refresh program? I open the case on May 24 and sent Wiadro noon on the 26th. On June 6 I got the notification that they requested $79. I paid immediately. In the DJI status it is stuck in waiting for funds. I have contacted them almost every day and they say they will look into it. I am feeling like I will never get my drone back. Any advice?
Refresh stuck in payment
- Thread starter Wolfman Jonathan
- Start date
Is anyone else having problems with the Mavic refresh program? I open the case on May 24 and sent Wiadro noon on the 26th. On June 6 I got the notification that they requested $79. I paid immediately. In the DJI status it is stuck in waiting for funds. I have contacted them almost every day and they say they will look into it. I am feeling like I will never get my drone back. Any advice?IFLIGHT TECHNOLOGY COMPANY LIMITED in California. It's not a matter of being patient. They literally do not have a record of my payment even though I have a transaction ID from the sixth. They just keep saying they will get back to me within 24 to 48 hours.
Ok, just keep bugging them until you get an answer if that works for you. You can reach them on chat, phone and email.
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