Thanks for the thread link.You can do that with DJI Assistant. Here's a thread on it:
Factory reset for Mavic 2
Hi, I have been having ongoing problems with controller and GO 4 disconnects using the Smart Controller and the Standard controller. I've cleared the cashes and refreshed everything and the next thing suggested is to do a Factory Restore. In the tutorials I have found for other models you just...mavicpilots.com