Screen sides black

[edgardcafe]

Hello,
How are you guys doing ? I bought my Mavic 2 Zoom last week and I love it so far. Yesterday, I was playing with the DJI Go 4 and I don't know what I did and my screen now is not 100% full like before. So, my screen is 70% (the left side and right side are black).
(The sides that I marked in red used to be full edge to edge )
Does someone know how I fix it ?

 

[Starz]

If you swipe up on the screen, the black should disappear.

 

[Repaid1]

If you swipe up on the screen, the black should disappear.

I thought swiping up just toggled from Normal to Full camera view (no telemetry or controls)? I have never seen a screen that had black borders like that...strange. I was going to suggest a pinch/spread manuver???

 

[Starz]

We shall see?

 

[Repaid1]

I looked it up, might want to check your camera settings it is possible you went from NTSC to Pal setting. From there obviously if nothing works...delete the App and reload.

 

[dirkclod]

Welcome to the forum @edgardcafe .Do let us know when you get it right and how.

 

[raven swe]

its your camera settings, I had the same thing a while,

 

[Starz]

I missed this one. The other posters have the solution.

 

[edgardcafe]

If you swipe up on the screen, the black should disappear.

It won't work, swipe up just let you see full screen without icons.

 

[edgardcafe]

I looked it up, might want to check your camera settings it is possible you went from NTSC to Pal setting. From there obviously if nothing works...delete the App and reload.

Today, I will check the camera settings.(NTSC and PAL) Yesterday, I already deleted the App and a factory reset on the drone and remote control but nothing changed. I will let you know if are the camera settings. Thank you !

 

[edgardcafe]

Welcome to the forum @edgardcafe .Do let us know when you get it right and how.

Thank you ! I will let you guys know. Have a great day.

 

[edgardcafe]

I missed this one. The other posters have the solution.

I will check it later on today. I guess, are you talking about the camera settings are the solutions...?

 

[edgardcafe]

its your camera settings, I had the same thing a while,

I hope so, because it is driving me nuts! I know it is not a big deal but it really bothers because it wasn't like that before. [emoji849]

 

[edgardcafe]

I looked it up, might want to check your camera settings it is possible you went from NTSC to Pal setting. From there obviously if nothing works...delete the App and reload.

I don't have this option on my screen

 

[edgardcafe]

I thought swiping up just toggled from Normal to Full camera view (no telemetry or controls)? I have never seen a screen that had black borders like that...strange. I was going to suggest a pinch/spread manuver???

I guess I need to check more options.. what do you mean pinch/spread manuver ?

 

[edgardcafe]

its your camera settings, I had the same thing a while,

What did you do ? Because I changed all the settings and nothing changed. Maybe I'm missing something..[emoji848]

 

[iaincaradoc]

I don't use DJI Go - the MA2 uses DJI Fly - but check your aspect ratio settings in video and in photo. It looks to me like you've somehow switched to 4:3 instead of 16:9.

 

[edgardcafe]

I don't use DJI Go - the MA2 uses DJI Fly - but check your aspect ratio settings in video and in photo. It looks to me like you've somehow switched to 4:3 instead of 16:9.

Thank you ! I will check on it.

 

[Maverick Flyer]

I have a smart controller and mine does this when I switch between video and photo mode. Video shows full screen and photo leaves black borders on the left and right.

 

[raven swe]

I somehow got into 4.3 instead of 16.9 aspect ratio