Sent to dji for repairs there asking me for information?anyone with these issues in repair process

[Former Member]

I tried talking to like 20 different customer service reps it’s like they don’t care the keep saying I apologize I apologize like what?

Ive dealt with DJI alot. Many years of experience. Just let them send the drone back. Wait till it comes back, then call me.

 

[Arce101]

?

 

[Arce101]

Ive dealt with DJI alot. Many years of experience. Just let them send the drone back. Wait till it comes back, then call me.

Hey how common if you bought a new dji drone is it to have a different serial number for the gimbal and camera

 

[BigAl07]

Hey how common if you bought a new dji drone is it to have a different serial number for the gimbal and camera

That's always the case. They don't have the same serial # or even sequential unless something change with the most recent models.