trouble getting off the ground

traderjauld · Dec 26, 2017

Hey guys,

Hope you all had a great holiday.

Having some issues getting my mavic off the ground. When I start up the drone and controller, they connect just fine, and I can see video on my iPhone 10. Problem is it says there is a firmware update 01.04.0100 - I initiate the update, but it just sits there at 0% - left it for over an hour, and no change. The app will not allow me to take off without the update.

Things I have tried so far:
Deleting and reinstalling the app (multiple tries)
different batteries on the drone
restarting phone

I just got back from a CO trip where I used the drone quite a bit. This is not my first time using it, and I also have a spark. Not sure why its not working. I did have a ton of issues with the drone connecting to the iPhone 10 when I first got it, but seemed to have alleviated that issue only to get this new one. What is wrong with my drone?

Any help would be greatly appreciated.

Thanks!

Hollow Dog · Dec 26, 2017

Have you signed into your DJI account?

okw · Dec 26, 2017

Not sure why it wouldn't let you ignore the update. Many people, myself included, just bypass any message about updating firmware or app and go fly. Maybe try putting the phone into airplane mode (or whatever the iStuff calls it when you turn off the cell, WiFi, bluetooth, etc).

lannes · Dec 26, 2017

Do the update via DJI Assistant 2 on the PC

traderjauld · Dec 26, 2017

logging in seemed to have got it to 1%, but it has stuck again.

Trying another phone now. iphone 6+. Will report back

Qoncussion · Dec 26, 2017

Move the RC w/phone/tablet away from the Mavic, and closer to your router. The broadcast signals from the Mavic are infamous for killing the update process.

rickw · Dec 26, 2017

I would never do that update

Hollow Dog · Dec 26, 2017

rickw said:
I would never do that update

Many have concluded that a good working DJI product should never be updated.
If you think you have to have some new feature the risk is yours.
Any good computer tech should agree that flashing memory has risks.
Even .0001% still risks...
Not sure of the update # but after a update somewhere in the 01.04.0100 's there is no easy going back, serious concentration should be given to this.

traderjauld · Dec 26, 2017

The issue ended up being terrible internet connection. Turned off WIFI and did the update over cellular network - took about 20 min but got through it. I dont understand why you guys dont want to update your drones? New features added, bugs removed, etc. Has there been known issues with this specific update?

I now have another issue. Screenshot attached - I guess Trump is in town for the holidays (Mira Lago very close by). VIP movement, temporary NFZ until Jan 1. Sucks for anyone in the area that just got one for christmas! Thats a big NFZ.

traderjauld · Dec 26, 2017

Thank you all for your input and help as well!

Hollow Dog · Dec 26, 2017

traderjauld said:
The issue ended up being terrible internet connection. Turned off WIFI and did the update over cellular network - took about 20 min but got through it. I dont understand why you guys dont want to update your drones? New features added, bugs removed, etc. Has there been known issues with this specific update?

I now have another issue. Screenshot attached - I guess Trump is in town for the holidays (Mira Lago very close by). VIP movement, temporary NFZ until Jan 1. Sucks for anyone in the area that just got one for christmas! Thats a big NFZ.

I dont understand why you guys dont want to update your drones?
It won't take a whole lot more of reading threads until you get why.
The reason for these type of seemingly simple axioms like "if it aint broke dont fix it" is because there are true.
YMMV
good luck