Updating RC firmware impossible

[phildebougi]

In order to update the firmware of my Mavic Pro drone and its Remote Controller, I have downloaded the last issue of the DJI assistant (DJI Assistant 2 1.2.4) and I have updated the drone without any problem.
I am now trying to update the RC firmware but after launching the DJI assitant 2 and connected the RC to my PC, the assistant remains on its first screen as below and the screen displaying the firmware available for the update never appears. I have checked that I was correctly connected to my user account.
Please help me.

 

[lisadoc]

In order to update the firmware of my Mavic Pro drone and its Remote Controller, I have downloaded the last issue of the DJI assistant (DJI Assistant 2 1.2.4) and I have updated the drone without any problem.

Have you tried updating your MP through the DJI Go app and a WiFi connection?

 

[wartycauldron]

Happened to me once, even my RC can't be recognized by assistant so I did my updates via the app

 

[phildebougi]

-> lisadoc + wartycauldron
I cannot see which command of the Settings enable updating the MP and the RC.
Thank you for your help

 

[phildebougi]

OK I have found the About section in the Settings. It displays:
Aicraft -> Check for Updates
Remote Controller-> 01.04.300

Is it the right place to update RC and MP?