Video question

[ooberwoot]

I may have already corrected the problem but I'm not sure yet as I haven't had good weather to fly.

I just got a Mavic yesterday, and when I fly, the video ended itself 2 times during flight. Didn't think anything of it until I tried to put together a project in FCP. When exporting, it failed a number of times. I found "dead" frames in the project, cut them out and all was well.

Question is basically this. I just bought a new sd card for it, formatted it, and I'm going to fly again when weather clears. Does this sound like a bad card issue, or possible a write issue with the mavic?

 

[Qoncussion]

A new SD card would be a good starting point for testing. It will probably fix the issue. Just be sure to format it using the Mavic, and not your computer.

Kevin

 

[ooberwoot]

So the new sd card with formatting on the MP was a no go. My p3 shoots video just fine. I may have to call them tomorrow. It keeps producing the black frame randomly in all videos causing an export failure. I even reset the camera and for good measure did an imu calibration. [emoji23][emoji23]


Sent from my iPhone using MavicPilots

 

[Qoncussion]

Definitely sounds like there's a problem with the camera. Good luck with calling DJI. While I've never had to call them, I hear that it can be a life changing experience

 

[ooberwoot]

Think I figured it out. I watched the vids directly from the bird, and no issues. It's only when I import 4K vids into iMovie or FCP. I downloaded a video converter, mov to MP4 4K, and have zero issues now. I think my iMac might not be up to par on specs anymore which could be why I have no issues with vids from my Phantom. [emoji106]


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[lambaline]

Think I figured it out. I watched the vids directly from the bird, and no issues. It's only when I import 4K vids into iMovie or FCP. I downloaded a video converter, mov to MP4 4K, and have zero issues now. I think my iMac might not be up to par on specs anymore which could be why I have no issues with vids from my Phantom. [emoji106]


Sent from my iPhone using MavicPilots

I have an issue very similar to this except it happens on all resolutions, both into iMovie and FCP. Would you mind posting a link to the converter? I'm shipping mine in for diagnostics later, maybe that will reveal something.

 

[ooberwoot]

I have an issue very similar to this except it happens on all resolutions, both into iMovie and FCP. Would you mind posting a link to the converter? I'm shipping mine in for diagnostics later, maybe that will reveal something.

Don't have a link, but it's called macx video converter pro.

 

[lambaline]

I may have already corrected the problem but I'm not sure yet as I haven't had good weather to fly.

I just got a Mavic yesterday, and when I fly, the video ended itself 2 times during flight. Didn't think anything of it until I tried to put together a project in FCP. When exporting, it failed a number of times. I found "dead" frames in the project, cut them out and all was well.

Question is basically this. I just bought a new sd card for it, formatted it, and I'm going to fly again when weather clears. Does this sound like a bad card issue, or possible a write issue with the mavic?

Ok, so I was having the same issues with the dead frames in the project and I sent it back to DJI for repair. What they said is that it was caused by an impact and they replaced the whole drone under DJI Care Refresh.