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videos disappeared! HELP

Yushi

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Joined
Jun 9, 2017
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Hi guys,

I am new to the flying cams' world and recently bought a mavic pro. it is amazing!

I am using the DJI go 4 App on my iPhone to fly and edit the pictures/videos.

I ve been recently on a 8 days vacation and used it to film in different locations, then i plugged the micro sd card to my laptop, only to find out that many videos disappeared! Some of them are still appearing on the App, however I couldn't see them on memory card, and i couldn't download them either on my iPhone; some others simply disappeared and I can't see them anymore anywhere.

HELP PLEASE!!

One more question, is it possible to get a picture (like a screenshot) with high resolution from the video?
 

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