WHY IS THIS HAPPENING WITH MY MAVIC PRO

[javiervmartinez]

 

[Simmo]

What mobile device are you using? Have you recently updated firmware or App?

 

[Just_nick]

Test with another device.

 

[kakao]

.. and another cable as well!

 

[javiervmartinez]

What mobile device are you using? Have you recently updated firmware or App?

Im using iPhone 6s and the app is updated is my camera broken? It only happens sometimes most of the time it shows me a good image.

 

[ac0j]

how is the video stored on the mavic?

 

[Simmo]

Video is stored on the SD card. (Good point, maybe format the card??)
Have you got the latest IOS on your phone??

 

[ac0j]

Video is stored on the SD card. (Good point, maybe format the card??)
Have you got the latest IOS on your phone??

LOL! I know where its stored! I mean, what is the video quality on the card, If its all good, its the device or connection, if its bad on the card, could be the camera.

I see what I did there, I should have said "how is the video THAT IS stored on the Mavic" !

 

[Gunglejim]

What version is the DJI GO 4 app? Know I had one version that did exactly the same thing, rolled it back to the previous and solved the problem.

 

[dirkclod]

To many variables to consider and need to go through starting with the simplest on up to find the issue . As far as the app I have used everyone of them and not had that issue at all . Could be maybe you were not up to date with your phone and had the latest Go app and a different firmware than what the Go app was made for if that makes any sense .
Why I stay up to date on everything cause I truly believe it's by design that
we do . Some will argue that and is fine but since day one and not just with the mavic I have never had an issue . Well other than one's I caused .
Just my thought's and what I have experienced .

 

[msinger]

Im using iPhone 6s and the app is updated is my camera broken?

No. You can tell it's an issue with your mobile device because even the areas of the screen outside of the camera view are distorted.

Try these tips.

 

[Akoztha]

LOL! I know where its stored! I mean, what is the video quality on the card, If its all good, its the device or connection, if its bad on the card, could be the camera.

I see what I did there, I should have said "how is the video THAT IS stored on the Mavic" !

[emoji23] [emoji23] [emoji23] [emoji23]

 

[Akoztha]

I had the same deal.
SD won't fix it for sure.
The issue is coming from your phone.

 

[Akoztha]

Im using iPhone 6s and the app is updated is my camera broken? It only happens sometimes most of the time it shows me a good image.

Camera is not broken.

 

[Akoztha]

What version is the DJI GO 4 app? Know I had one version that did exactly the same thing, rolled it back to the previous and solved the problem.

You look like my uncle...

 

[javiervmartinez]

Camera is not broken.

Are you sure? Because I tried with a friend’s phone which is an iPhone 8 and same thing happened. I just flew my mavic and had no issues so I dont know whats happening

 

[Gunglejim]

You look like my uncle...

LOL Who knows, maybe I am.

 

[Akoztha]

Are you sure? Because I tried with a friend’s phone which is an iPhone 8 and same thing happened. I just flew my mavic and had no issues so I dont know whats happening

Positive

 

[colinfowler]

Are you sure? Because I tried with a friend’s phone which is an iPhone 8 and same thing happened. I just flew my mavic and had no issues so I dont know whats happening

same cable?