Its really strange, I can not call DJI or even Chat On-Line with DJI, its like they have blocked any kind of contact other than e-mail which they say may take a while to respond
Waiting days for a response. Forget about it. They are in so deep that I suspect (now that they have hundreds of thousands of peoples dollars) that they can just keep quiet, get their house in order and in the end, they will ship out and people will settle down. Right now, it is essentially useless for them to try to appease anyone as their responses are empty. Its a very good example of a very poorly run company HOWEVER it is a toy and we can wait until Christmas (some year) to get it !