FIX Incompatible Gimball Error 40021 on Mavics (02-2020)

[hfmazbs]

I ran everything through and got the normal error message after jointcoarse and linearhall. Alit of posts I have read state that their gimbals worked after that but they still received the errors. After I ran the script my gimbal was still a little to the right and I still can't move it at all. Help?

same .. did you find the soluation??

 

[BBZeus420]

same .. did you find the soluation??

No I havent... it is really getting to me!

 

[mfo89]

Yes I am using a laptop. Does that make a difference?

Yes it does. You have to use a desktop. Once you are in a desktop I will walk you through it.

 

[hfmazbs]

Yes it does. You have to use a desktop. Once you are in a desktop I will walk you through it.

iam now in desktop what next??

 

[mfo89]

Download the latest version of python and install The Correct DJI assistant
Make sure you put the DJI tools in the same folder as Python.

 

[hfmazbs]

Download the latest version of python and install The Correct DJI assistant
Make sure you put the DJI tools in the same folder as Python.

Nothing different,
I have the mavic pro, the problem is when ever i connect the drone to the computer the gimbalg turn off like it go to sleep mode and when i disconnect the drone it turn back on

 

[mfo89]

I have never used this on my Pro, just my Mini's. I hooked up my M1P to my pc and calibrated the gimbal with DJI Assistant. Worked fine. Then I tried the Python scripts and had the same thing happen to me as to you.

 

[hfmazbs]

I have never used this on my Pro, just my Mini's. I hooked up my M1P to my pc and calibrated the gimbal with DJI Assistant. Worked fine. Then I tried the Python scripts and had the same thing happen to me as to you.

so what did you do after that ??

 

[mfo89]

so what did you do after that ??

I stopped trying to make the Python Scrip work with my Pro.

 

[BBZeus420]

Ok I am in desktop. Now what

 

[BBZeus420]

Can you help?

 

[BBZeus420]

I stopped trying to make the Python Scrip work with my Pro.

Can you help me at all?

 

[mfo89]

What is the problem you're trying to fix on the M1P?

 

[BBZeus420]

It's a mini 2. The gimbal is stuck.

 

[jim222]

hi everyone,
i did everything what was in 1st post but still have errors : 40011 and 40021

any ideas?

mavic mini

 

[GARBAGEPLAY]

Y'all might want to take the support conversation into pm's as forums aren't really setup for that kind of thing my guys.

As for the primary issue:

Does this just make the drone flyable or does it actually remove the gimbal error by re-pairing the serial of the gimbal with the imu?

That's what we really need. Ideally we need a copy of the dji repair software.

 

[pagdog]

I have a mavic air 1, which after replacing the gimbal gives error code 3 and they same issue: no control of the gimbal, time out when trying to calibrate, sits at an angle.

Will this work on my drone?

 

[GavinW]

I tried this on my mavic mini and couldn’t get it to work no matter what I did

 

[RIsiaah]

So guys what was the fix for this then, you have left us all in the dark?

 

[panodil]

Stou​

il y a 0 seconde
I found the problem with the command. Probably because of an update in the tools, the command structure as changed. It worked for my DJI Mini with those commands:
py comm_og_service_tool.py --port COM2 -vv WM160 GimbalCalib JointCoarse
py comm_og_service_tool.py --port COM2 -vv WM160 GimbalCalib LinearHall.

But unfortunately it didn't removed those 180016, 180030 and 180031 errors I have :-(

Old post but i try my luck.
Replaced gimball and cables after crash and try to calibrate it.
I got the first command to work, camera was moving but still not centered. when i tried the second command i got an error:
C:\DJI>python comm_og_service_tool.py --port COM3 -vv WM160 GimbalCalib LinearHall
Opened COM3 at 9600

Info: The Gimbal will slowly move through all positions in all axes, several times. It will take around 30 seconds.

Prepared binary packet:
55 0e 04 66 0a 04 af 57 20 04 08 02 34 e1
Sending packet...
Waiting for reply...
Retrieved 1 packets (14b), dropped 0 fragments (0b)
Received response packet:
55 0e 04 66 04 0a af 57 80 04 08 01 be c7
Error: Unrecognized response to calibration command LinearHall request.

Any idea what is wrong? Could it be com port closing? When I connect the drone it opens for a few seconds before closing again.

Camera is not centered, but i can see picture on my phone. It is not possible to tilt the camera from the controller. Wondering if its only a software error or could it also be some hw failures?
Using Windows 11