InnovativeUAS in Phoenix

Discussion in 'Mavic Pro Discussions' started by Snow Bird 1, Nov 15, 2016.

  1. Snow Bird 1

    Snow Bird 1 Well-Known Member

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    Hi All; Anyone order (sorry, pre-order) from these guys in Phoenix - if so, heard anything?? Their website indicates deliveries early - mid November - nothing updated for over a month. Has DJI stopped distributor deliveries altogether??? I think it is about time for DJI to come clean re: deliveries and delays!!!
     
  2. msinger

    msinger Well-Known Member
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    DJI is not currently producing enough units to fill all of the outstanding orders as quickly as the sellers thought they would be fulfilled. All sellers are affected by this issue.
     
  3. Snow Bird 1

    Snow Bird 1 Well-Known Member

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    Yes, that is pretty obvious, question is, when do we get the update we are now overdue for? e.g. just how many pre-orders are unfulfilled and what is the expected date the backlog will be satisfied - in the USA anyway ? "
     
  4. msinger

    msinger Well-Known Member
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    Great questions. I doubt DJI is going to lay out these details for us.
     
  5. Snow Bird 1

    Snow Bird 1 Well-Known Member

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    Understand, but their reputation is likely to take a pretty big hit! I mean they did raise the bar and customer expectation!
     
  6. dewster

    dewster Active Member

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    I think there was a problem discovered with Mavic's controller that needed a last minute fix. There's a few videos posted to YouTube showing pilotless control input on the controllers sticks. It looks like the craft is out of control, but it's actually erratic mechanical behavior of the controller/transmitter.


    Sent from my iPhone using MavicPilots
     
  7. Snow Bird 1

    Snow Bird 1 Well-Known Member

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    Nobody wants them to rush out a defective product or have to R&R same! Having been part of a very large multinational consumer/enterprise oriented company I CAN tell you it is far better to be open and share the pain of such delays. Next time there is an issue with a new/upgraded product there will be more understanding and trust, not angry, suspicious & frustrated consumers (who would pre-order the next new product right now?). Lets face it, we don't know if the majority of pre-orders etc will even be cleared by Christmas at this point. Sure hope so, but without communication only negative feelings, not understanding is likely to prevail....

    OK DJI, over to you............
     
  8. Alex El Caballo

    Alex El Caballo Active Member

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    I placed an order on October 15th for a fly more combo and in my last email to them thy replied that they were "Currently we are shipping orders that were placed at the end of September. We are slowly receiving units from DJI and immediately shipping thereafter."
    Its killing me...
    I have a Christmas vacation to Colombia and i want to video my family farms and beautiful fauna and flora...
     
  9. Snow Bird 1

    Snow Bird 1 Well-Known Member

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    You might make it!! Hope you do anyway.
    I ordered after the list "closed", but was told there was a good chance I would make it onto it, as people were still dropping off. They have not even responded to my last 2 emails - not holding my breath!! Not really happy with their communication level either I might add - all I want is the facts - I can live and/or make other decisions with facts....
     
  10. Alex El Caballo

    Alex El Caballo Active Member

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    I hear you Snowbird. This whole launch appears to be a clusterfuck from day one. Direct orders from DJI and resellers have been nothing but a mess...
    To be honest i am a big fan of "instant gratification". I guess this helps me work on my character defects... ;)
     
  11. Snow Bird 1

    Snow Bird 1 Well-Known Member

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    My negative character traits will definitely be getting a workout - particularly Patience and Jealousy!!!! I now expect my Mavic Pro mid - late December!! Good news is I DO expect one - and there is lots of time to read and understand all the lucky people having fun! Happy Flying!!
     
  12. Alex El Caballo

    Alex El Caballo Active Member

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    So an update from innovative UAS appeared today... They are still filling orders from late September...
    What a mess...
    I am looking for local dealers to see if i can get one from them and cancel my October 15th order.
    I hate to say but i am getting desperate and want this bird for my December vacation!!
    Any ideas or suggestions?
     
  13. Snow Bird 1

    Snow Bird 1 Well-Known Member

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    There are a few folks offering Mavics for a premium price - some are sure to be scams though. As more are delivered that might be an option, as competition will bring the premium down. An email to Innovative asking how many they have delivered and how many "to go" before your order might be filled should/might give you some comfort, although it is by no means a sure thing as they are being dictated to by DJI. At least you would have a clue - my date is after yours, so I am not likely to get mine before I leave on vacation either. Innovative appear to be trying to communicate better which is good, now if we could get an idea of actual deliveries and how many to go, it would certainly allay a lot of angst. Good luck, let us know what you find - I am sure other members are thinking along the same lines.
     
  14. Alex El Caballo

    Alex El Caballo Active Member

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    Yeah... Not keen in financing privateers and their expensive booty.
    I work to hard for my money to blow it like that.
    I will send a email to Innovative later on and see what they say. They even mentioned that they wont answer any more questions regarding this subject via phone calls...
    Gotta keep working on patience and understanding in the mean time....
    Thanks for the ear!!
     
  15. Alex El Caballo

    Alex El Caballo Active Member

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    So it looks like I am done with Innovative UAS.
    I hunted the whole state of Florida and Georgia for a combo and was able to find one in Jacksonville, Florida..
    Built Drones is shipping one out today/tomorrow!!
    Only downside I had to pay taxes and shipping.
    Small price to pay to know I'll have it before I travel and I will have some stick and app time before I depart.
    If anyone is still looking for a bird they may be able to hook you up!!


    Sent from my iPad using MavicPilots
     
  16. CactusJackSlade

    CactusJackSlade Well-Known Member

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    #16 CactusJackSlade, Dec 5, 2016 at 6:38 PM
    Last edited: Dec 5, 2016 at 6:45 PM
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