No focus at all

expozzzz · Feb 12, 2017

Pulling my hair out a little here! Shoots fine indoor as soon as I get outside while flying it's the footage is ******! I tried tap to focus, manual focus, firmware refresh, gimbal calibrate, imu calibrate, app reinstall I let the drone acclimate to the temperature thinking maybe inner fog from warm to cold and still the same results! What would cause an issue like this

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Jenee · Feb 13, 2017

Just try resetting the camera settings. Try it that way but after lifting off, tap to focus and see if the picture is any better.

4wd · Feb 13, 2017

The indoor shot isn't in focus either.
Camera reset might help.
Is it *trying* to focus but missing when you tap?

If this is out of the box you are probably needing to contact "support"

expozzzz · Feb 13, 2017

Jenee said:
Just try resetting the camera settings. Try it that way but after lifting off, tap to focus and see if the picture is any better.

Try resetting after lifting off?

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expozzzz · Feb 13, 2017

4wd said:
The indoor shot isn't in focus either.
Camera reset might help.
Is it *trying* to focus but missing when you tap?

If this is out of the box you are probably needing to contact "support"

It was fine the first flight now I'm having these issues

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Kilrah · Feb 13, 2017

Try with daylight?

mminardi · Feb 13, 2017

expozzzz said:
Pulling my hair out a little here! Shoots fine indoor as soon as I get outside while flying it's the footage is ******! I tried tap to focus, manual focus, firmware refresh, gimbal calibrate, imu calibrate, app reinstall I let the drone acclimate to the temperature thinking maybe inner fog from warm to cold and still the same results! What would cause an issue like this

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What is the temperature outside when flying?

expozzzz · Feb 13, 2017

mminardi said:
What is the temperature outside when flying?

Low 30s

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mminardi · Feb 13, 2017

expozzzz said:
Low 30s

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I have done a few flights a that temp with no lens issues.

I do however, have a image sensor that is shutters my video feed, and I have seen other post with your focus issue.

It does look like the focus is stuck in near field. Try playing with the focus indoor while the Mavic is on but the props off. I flew it with my hand ( yes like a kid lol ) as a simulated flight while trying to adjust things. The idea is if you can see the camera trying to autofocus.

eibsen · Mar 11, 2017

expozzzz said:
Pulling my hair out a little here! Shoots fine indoor as soon as I get outside while flying it's the footage is ******! I tried tap to focus, manual focus, firmware refresh, gimbal calibrate, imu calibrate, app reinstall I let the drone acclimate to the temperature thinking maybe inner fog from warm to cold and still the same results! What would cause an issue like this

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I have exactly the same problem. It works just fine at home, but not in the field, neither on ground nor inflight. Did you find a fix?

agilealtitude · Mar 13, 2017

All of the sudden, mine is doing this too. Problem after problem with this thing.

eibsen · Mar 14, 2017

I am in contact with DJI and I have sent them a video of the problem. If there is a solution I will post it here.

KOTNW · Mar 17, 2017

Started having the same issue yesterday. Did a gimble calibration and camera setting reset and that worked. Then I had to do it every time afterwards. Then today the previous things I did didn't work but constantly hitting C1 to focus finally did it. I'm convinced it's a firmware issue cause I never had this problem till the latest version.