I have had a Mavic Air for several months but it has not been configured or activated until today. Also have a Mavic 2 Pro so am reasonably familiar with setup procedures although a relatively novice flyer. I hopefully am fairly IT literate having taught IT/Computing for many years!
I had numerous problems but eventually after a number of hours might possibly have resolved the issues but not at all totally clear why or how. A lengthy post but it may help another newbie and might get useful feedback.
First having charged all 3 batteries the other day I placed the first one in and had problems connecting to the craft with both Sony Xperia L1 Android and a CrystalSky. Tried to switch battery off repeated short/long press still kept flashing. Looked up possible solutions but tried again and not sure how but this time managed to get it off. Wasn't keen on removing it while still flashing one green led. Checked when removed and appeared to still have 50%+ charge. Anyway put it on charge and tried battery 2. This time I tested whether it would go on and off and it did so some progress.
Should have connected out of the box with the controller allegedly but didn't. Led on controller red. Tried with the CrystalSky same result. Went through the DJI video instructions for connecting and repeatedly failed to connect simply offering me to confirm with OK or cancel. No obvious attempt to do any connecting. Pressing the button on the craft for 3 seconds did nothing.
However for some reason I don't know the led turned green and so appeared there was a connection. All the registration and activation and admonishment to buy the damage cover within 48 hours appeared and I actually got a camera view. So all seemed well. I had no message re updates as presumably without connecting to the craft before I had charged both controller and CrystalSky and they updated a couple of days ago. Surprised no update for batteries suggested or required.
Switched everything off and started from beginning. This time led was green but GO 4 said that craft was not connected. Essentially back to square one but with a green led and software refusing to acknowledge connection and taking me through the lesson to connect but stopping at the last hurdle with the connect to craft option greyed out.
Connected craft via USB to my laptop to see what DJI Assistant 2.08 made of the situation as I found with the Mavic 2 Pro updating via the smart controller at least when I first got it earlier in the year was very flaky and usually failed and that the Assistant was required to be successful. Unfortunately it couldn't even find the craft - a big nothing.
Went had some lunch and left batteries on charge to full. Scratched head and brought out my best laptop. This time Assistant found it - same cable before you ask! Told me that firmware was current but nevertheless I refreshed and as a thorough test changed batteries and did it for all 3 to give them a good workout as I was a bit suss about the first one not turning off without multiple attempts. However all went OK and quickly over stable wifi connection and all batteries appear good.
Then went on to check connection status with craft. Should mention I had ticked the checkbox for GO 4 to start up when connected to the USB device e.g. the controller. I think I found the following but not sure. It appears CRUCIAL to proceed in this order and even then its flaky for me anyway. Switch on controller, switch on craft, switch on Android. In theory Go 4 should start up but doesn't and starting manually presents the checkbox for auto start which is unchecked and still GO 4 says not connected. I am now pretty sure that in my case I will not get a connection even though one is indicated with the green led. If however I back out of GO 4 and start it again manually and wait, it will after a pregnant pause, where I hold my breath, run and exhibit the magic GO FLY and show me a view of my room!
This is all very flaky and I haven't yet checked out what happens with the CrystalSky. I have a feeling it may be the Android/phone/ OS that is the cause.
I have a iPhone and an iPad which I will try later see what goes.
I would indeed be most grateful for any comments or useful assistance. I have yet to even fly the **** thing having spent a good part of a beautiful sunny day trying to connect to the blasted thing. I am reasonably confident that I can now connect albeit seemingly with a crude guesswork hack of closing and re-opening GO 4.
I must say I have not had any trouble with a Mavic 2 Pro (which I haven't flown for a while because of bad weather and other issues), Anafi or an el cheapo Visuo xs 812 but this Air has been a nightmare - hopefully I have woken up from it now.
Edit: Apparently the forum software doesn't like d.a.m.n. . Oh dear!
I had numerous problems but eventually after a number of hours might possibly have resolved the issues but not at all totally clear why or how. A lengthy post but it may help another newbie and might get useful feedback.
First having charged all 3 batteries the other day I placed the first one in and had problems connecting to the craft with both Sony Xperia L1 Android and a CrystalSky. Tried to switch battery off repeated short/long press still kept flashing. Looked up possible solutions but tried again and not sure how but this time managed to get it off. Wasn't keen on removing it while still flashing one green led. Checked when removed and appeared to still have 50%+ charge. Anyway put it on charge and tried battery 2. This time I tested whether it would go on and off and it did so some progress.
Should have connected out of the box with the controller allegedly but didn't. Led on controller red. Tried with the CrystalSky same result. Went through the DJI video instructions for connecting and repeatedly failed to connect simply offering me to confirm with OK or cancel. No obvious attempt to do any connecting. Pressing the button on the craft for 3 seconds did nothing.
However for some reason I don't know the led turned green and so appeared there was a connection. All the registration and activation and admonishment to buy the damage cover within 48 hours appeared and I actually got a camera view. So all seemed well. I had no message re updates as presumably without connecting to the craft before I had charged both controller and CrystalSky and they updated a couple of days ago. Surprised no update for batteries suggested or required.
Switched everything off and started from beginning. This time led was green but GO 4 said that craft was not connected. Essentially back to square one but with a green led and software refusing to acknowledge connection and taking me through the lesson to connect but stopping at the last hurdle with the connect to craft option greyed out.
Connected craft via USB to my laptop to see what DJI Assistant 2.08 made of the situation as I found with the Mavic 2 Pro updating via the smart controller at least when I first got it earlier in the year was very flaky and usually failed and that the Assistant was required to be successful. Unfortunately it couldn't even find the craft - a big nothing.
Went had some lunch and left batteries on charge to full. Scratched head and brought out my best laptop. This time Assistant found it - same cable before you ask! Told me that firmware was current but nevertheless I refreshed and as a thorough test changed batteries and did it for all 3 to give them a good workout as I was a bit suss about the first one not turning off without multiple attempts. However all went OK and quickly over stable wifi connection and all batteries appear good.
Then went on to check connection status with craft. Should mention I had ticked the checkbox for GO 4 to start up when connected to the USB device e.g. the controller. I think I found the following but not sure. It appears CRUCIAL to proceed in this order and even then its flaky for me anyway. Switch on controller, switch on craft, switch on Android. In theory Go 4 should start up but doesn't and starting manually presents the checkbox for auto start which is unchecked and still GO 4 says not connected. I am now pretty sure that in my case I will not get a connection even though one is indicated with the green led. If however I back out of GO 4 and start it again manually and wait, it will after a pregnant pause, where I hold my breath, run and exhibit the magic GO FLY and show me a view of my room!
This is all very flaky and I haven't yet checked out what happens with the CrystalSky. I have a feeling it may be the Android/phone/ OS that is the cause.
I have a iPhone and an iPad which I will try later see what goes.
I would indeed be most grateful for any comments or useful assistance. I have yet to even fly the **** thing having spent a good part of a beautiful sunny day trying to connect to the blasted thing. I am reasonably confident that I can now connect albeit seemingly with a crude guesswork hack of closing and re-opening GO 4.
I must say I have not had any trouble with a Mavic 2 Pro (which I haven't flown for a while because of bad weather and other issues), Anafi or an el cheapo Visuo xs 812 but this Air has been a nightmare - hopefully I have woken up from it now.
Edit: Apparently the forum software doesn't like d.a.m.n. . Oh dear!
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