Recent content by brucewol

as i mentioned earlier, one reason for this could be that the s/n entered does not match that of your rc. that was my problem. i sent an email to support and they answered this within a day. not sure how they figured out that my s/n was wrong since i didn't include this in the support email. i...

From what you've described, it doesn't look like the license unlock request ever got to the dji go 4 app. in the pdf the dji support gave me, see my post #14, you need in the unlocking screen something that looks like step 4. it shows an example of an item in the unlocking license list. if...

possibly you have not entered the controller number correctly. mavic support figured this out for me, somehow they said my controller number was invalid. not sure how they did this because i never told them the rc s/n i was using. i initially tried to read the s/n of the rc off the tag. better...

i got the attached pdf from dji support which explains the unlocking process once you have obtained an unlock for the authorization zone. steps 1 - 4 require an internet connection and can be done away from the authorization area, for example at home. for me, i found it easiest to use...

thanks danman32 for the clarification. guess i'll just need to wait until the 2 are integrated. at least i now know how to make the process work and the 3 day unlock can be completed fairly quickly.

Yes I will try the permanent approval. i eventually solved my problem. mavic support told me my s/n is wrong. even with 3x reading glasses and a flashlight, i was unable to get it correctly. mavic support said use the app in camera view. wrong, you need to be connected with the ac to get the s/n...

thanks for the reply. i just saw thread about this new process and will definitively look into this as the nfz approval process is a such a hassle and needs to be done where you have an internet connection as the dji app doesn't work for me. and i want to fly now, not in 30 days. between...

New drone user and having problems unlocking because my house is just inside a NFZ. I first tried the DJI GO app and it was completely useless To type in the phone number, the keypad came up on overlaid the send button. Was able to sort of get around this by going back to home page and then...