Recent content by Hugabeen

Update: I gave up and sent the unit to DJI for Repair. They determined the issue to be a core board component malfunction. So I imagine they'll just be sending me a new unit.

I sure with it was the case with mine. But I've tried half a dozen new cables and adapters. It's definitely the software or firmware.

I've tried three

That's all well and good but the problem is they take a **** geologic age to get my product back to me. And I use it weekly for work so that's a huge problem. My Mini 3 Pro took 6 weeks to get returned for repair after I sent it to them last summer

are you using the latest firmware?

I was preparing a live stream with multiple cameras on a switcher today when I discovered I can no longer use HDMI Out with the DJI RC Pro. I have used it many times in the past. DJI Customer Care cannot provide an explanation or a solution. I have tried multiple different new and unused cables...

I've scanned through this thread in hopes that there was a Log file to see what possibly happened. This is concerning and I hope it's not a common equipment failure. But your apparent lack of willingness (or possibly knowledge) to post a Log file could indicate you made some very critical errors...

No. DHI tech support claims to be investigating. But I haven't heard back. It's got to be a driver that's incompatible with my system or something.

I ordered a docking station yesterday. But this is a stupid problem. We'll see if it works.

Nope. Not on my PC.

Interesting. I finally plugged mine into my Smartphone (Galaxy S10 Plus) and download the stills from the SSD then transferred them to my laptop. Obviously, the system doesn't like my editing laptop. Dell XPS 15 7590 with Core I-9 processor running Windows 10 64 bit and a NVIDIA GeForce GTX...

Spoke with DJI Tech support this morning. They are investigating. They couldn't resolve it this morning.

Same here. Hope we find a solution soon.

I'm not sure why I didn't see this before but the obvious is now right in front of me. DJI did a bulk Inteenational Priority Direct Distribution shipment of multiple M3 Cine units in order to save on shipping. So they waited until numbers were sufficient to fill a block or pallet And then sent...

Have you seen how many received theirs already? Even many who ordered long after? It's shocking.