Recent content by Jonathan Burnett

I have a related question; I'm on my third Mavic 2 Pro (each replaced with a new one under warranty) and they all experience this undesirable rotation about the vertical axis when I hover for long periods shooting hyperlapses. Not all flights have this problem but many do. I've always thought...

So the new Mavic 3 is reputed to have a video transmission system called O3+, not to be confused with O3 as available on the Air 2S. However for both the Air 2S and the Mavic 3, the default controller (DJI RC-N1) is listed as only being an OcuSync 2.0 device. Only the new DJ RC Pro controller...

Perfect Jim, as that is my preferred way of asking for great customer support! ;-) Thanks!

That's all great info Jim. One last question, how would you characterize your tone of inquiry? Clearly HOW you approached them was VERY successful. Again, thanks!

Just curious how recently did they do this? Also, which access route did you use to make that request? Thanks!

I have 7 batteries (purchased from late 2018 to mid 2019). All swell after a flight but flatten back out after they have cooled. Some batteries, earlier on swelled so much and stayed that way, that I couldn't use them. I stowed them away for about 6 months even they went flat. Started using...

No idea why, but it also just happened (for the first time to me) earlier this week! I was shooting a 2-second pacing hyperlapse when WHAM, this hit and it took two more exposures before the gimbal fully settled back down though it swung mostly back right afterwards. No marks on the vehicle or...

So all 3 of my recovered batteries will show a slight puffiness after a flight which subsides after the battery cools off. The state of charge seems to have no effect on the puffiness. I am surmising then that within the seal cells, there must still be some gas that hasn't yet leached out and...

Bought my M2P back in August 2018 and got a total of 4 batteries. In those days there was not much written about batteries swelling and the causes, and I tended to keep them at 100% charge so I'd be ready to go. I think the default back then for auto-discharge was 10 days. Anyway about 9...

One more RTH critical detail - how light is it? I shoot sunsets a lot and launch in the last 10-15 minutes before the sun fully sets. At launch a Precision Landing position is determined and announced but often times by the time I'm done shooting, the skies have dimmed and Precision Landing is...

DJI released another DJIGO4 app update (4.3.37) and though it fixed an app crashing problem caused by clicking on "Remote ID", the flight time estimates are still missing...

The v4.3.36 IoS app upgrade is causing me some issues. The app no longer provides estimated flight time/battery remaining times. All you have is the timeline graph (without numbers) and battery percentage. I contact DJI support and first they told me to uninstall and reinstall the app. After...