Recent content by JudyTVFilm

Good news: after it started incessantly beeping and still stuck on the logo, was able to reset smart controller by holding the red pause and power buttons for about 15 seconds and then it turned off. Went back in and reran install package for controller, which completed successfully. Still not...

NEW WRINKLE: Smart Controller rebooted but now is stuck on the dji logo and I can't turn it off or do anything else...help!

I have a Smart Controller and Air 2S. Two issues: 1) I know this drone doesn't use DJI GO4, but I get a System Update error "Update check failed. DJI GO4 logged out. Please log in to DJI GO4.J" Since the app doesn't work with my drone, how/why can or should I deal with this? 2) The controller...

I understand but was told I could get year long unlocks with the organization account

I have been working with DJI Support regarding year long FlySafe unlocks. We have two Air 2S drones that need to cover a chunk of Central California, primarily around Class D airspaces near the San Luis Obispo and Santa Maria, CA airports. Do I have to file separate unlock requests for these two...

How do you get a year long unlocks? All of my pilots have registered for Flysafe and I added yhem as pilots to my commercial account but they have issues logging in to the controller since it was set up as me. Not sure how or if I can get the drones into DJI as a group rather than individual...

That is the goal but it was set up originally with my credentials and others can fly it except I nrestricted areas where it is geolocked and will not take off until unlock is received from my phone to push to controller. No problem in Class G.

Do have the controllers for both drones but they require a phone to unlock and push to unlock. Since otiginal account is tied to my number not sure if I need to tie multiple piltots to same flysafe account with different phone numbers

Most concerned about multiple logins. Our Manager included a letter authorizing our flights for commercial use...

I am a 107 certified pilot running a small drone operation at our TV station. We have two DJI Air 2S drones, which are shared with multiple certified pilots. We are in a Class D zone, so sometimes need unlock when flying near work. When we purchased the drones, I was the only pilot, and the...

I chose 1080p 60 for camera resolution and 1080p 59.94 for HDMI output (matches house video except we use 1080i)

I figured it out in the HDMI settings under Display...looks good!!

Today I tried hooking the Smart Controller HDMI output to our TVU live shot pack at my TV station. Was able to see a picture, but got the overlay as well as the video. Is there a way to get the clean video feed out into another device? We are using the DJI Air 2S...