Recent content by Schadenfreude

Best buy did an exchange. The service guy was surprised they were missing but couldn't find them either. Manager was not pleased to waive the restocking fee but due to the holiday exchange period she caved. The new unit has the sticks and spares right where I expected them to be, as...

Thanks but they aren't there. There also are no spares.

Thanks for the help! I had 3 adapters, a USB cable, and 3 pairs of props in the bags. I've torn through the box several times to look again because this is so unusual. I buy lots of electronics and have never been missing a part. Ikea furniture sure I expect this kind of thing, but electronics...

That's good to know. Thanks! BB does mention a 15% fee on the receipt but also that it's s bought over the holidays qualify for a longer period. I think the item being defective buys me a little bit more justification to exchange it.

Hello all, new owner of a Mavic 2 Pro and have an unboxing issue. There are no control sticks in the box anywhere. No spares and none in the controller. None hiding in the packaging. Have any of you encountered this before? I have customer care looking into it but I'm not confident they'll come...