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- Jan 3, 2019
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Hello all, new owner of a Mavic 2 Pro and have an unboxing issue. There are no control sticks in the box anywhere. No spares and none in the controller. None hiding in the packaging. Have any of you encountered this before?
I have customer care looking into it but I'm not confident they'll come through.
The system was bought at Best Buy by my wife for me as a gift. The packaging was sealed and everything looks new. She says there's a 15% restocking fee. Obviously new sticks would be less than the fee, but I could push best buy if DJI falls through, as I think missing parts should be considered a defect. Should I swap it for a new unit, or give DJI a chance to mail me sticks?
I have customer care looking into it but I'm not confident they'll come through.
The system was bought at Best Buy by my wife for me as a gift. The packaging was sealed and everything looks new. She says there's a 15% restocking fee. Obviously new sticks would be less than the fee, but I could push best buy if DJI falls through, as I think missing parts should be considered a defect. Should I swap it for a new unit, or give DJI a chance to mail me sticks?