Recent content by whyme

Thanks for all your help, I have now sorted this problem, took the drastic steps of formatting the computer back to factory defaults. I was not running 100% anyway, but it has solved everything can now read ALL files, logs etc in controller

Can you actually see 11 Miles???? What happened to VLOS!

Hi Set up and logged on as Administrator thanks to your instructions, however I am convinced that access has been blocked by DJI as I have just downloaded it again and on their download it states that I will not be able to open unless I contact an Administrator

Hi I have tried instructions in this last post, directed to where I might find the files, but there is nothing there so I regret that I am no further forward and still looking for help

Hi I have right clicked on the programme mentioned to run as an Administrator but though it says "requesting permission to run this programme" it goes back to the original RED BANNER. Has this been blocked by a DJI Administrator as to why it wont run

Thanks for your reply I want to get full use from the smart controller, and download TXT, Data files etc, connect it for upgrades, download latest pics videos, and just to look around it cause its meant to be connected. How do i set up Administrator permission on the laptop, I am the only user...

Hi I'm pulling my hair out with this and nearly ready to sell up and find another hobby. As you can see by the title I am running windows 10 with a Smart controller which I have had for around 3 weeks now. Trouble is despite using the appropriate lead the controller is NOT recognised by the...

Thanks for the reply Got another problem now, connected the sc to the computer via the USB-c port but it does not do anything. Ok the display on the SC states something like charging slowly use charger that came with sc and the leds flash as if charging, but the computer says something like...

Just read the user manual for the smart controller and it states #13 on underside of controller USB-C port...........................use to charge or update the remote controller #20 on top of controller USB-A Port...........................Use to connect external...

Thank you. which port do i connect to on the controller, is it the one used for charging which came with a cable or another port which needs connection to the USB on the computer

OK Thanks i'll try again, as I have a Smart controller are the files i am looking for on the controller or the Aircraft please and i assume that which ever one it is needs to be connected to a computer????? Regards

I regret that at the age of 68 i do not understand how to retrieve the logs and files asked for to give a positive reason for the lost connection, thought it might be a simple one line answer like the one above. It has not been stored or near magnetic fields and every time i have taken off from...

could you tell me please how i show those files, I am using a Smart controller if that makes a difference

Hi this is ref the drone bought on 23rd April, Due to the lockdown I did not start using until last weekend and after a few flights I have noticed a problem which is giving cause for concern. Despite taking off from several different take off points often miles apart and doing a compass...