dji customer support

Good morning fellow pilots. I crashed my Magic Air 2 this week and broke the gimbal. Less than a year old and I have the full warranty protection. I called DJI as instructed on the website but it looks like there is no support. I may be late to the party on what’s going on. Any suggestions on...

I lost my drone in the Outer Banks in N.C. back in late April. I lost connection, screen froze and I lost sight of drone behind sand dune. Last known location was 50 yards off shore. I could not retrieve. So I could not use my DJI Care Refresh. DJI had me upload flight logs and they...