We all like to bash DJI's service, usually with good reason. However, I recently had a positive experience.
I crashed my Mavic Air into a tree. Other than broken propellers there was no visible damage on the drone or the battery. The battery remained in place. However, the battery no longer...
I wonder if everyone knows that DJI will replace your drone with a refurbished one?
After I received the worst after-sales service from DJI, I was browsing the drone forums and I found this. 大疆!大疆!大疆!你们这样对待用户? (The original post was in chinese dji forum)
The guy sent his drone for repair and...
I've owned the DJI Phantom 2 and the Phantom 3A. Both times I ordered direct from DJI. Never had a problen with them albeit, never had to contact them for service or help. Anyone suggest which would be better for tech questions/help etc. Apple store, Best Buy, local Drone dealers? Also, Tax on a...