rth failure

Hey everyone! Unfortunately, the worst has happened and my dear Mavic Air 2, only a week old, got crashed... Would like to understand whether I can activate the warranty and other repair options. How it happened: I was flying in the park, open area but with some trees around. I was after 10pm...

Mavic2 PRO.1 month old flew over open space-ocean out about 2500 feet.Got signal poor warning,moved me+the controller some to try+re-establish.Signal lost.Have RTH with lost signal enabled but drone did not RTH.Pressed RTH as well. Got home after waiting and looking around for drone(thought it...

I was live casting an EPIC Maui Sunset through the dji app until the low battery sign was on and it was time to RTH. While returning home the app crashed. RTH was already initiated. When I've turn back on the app, the app would not connect to the aircraft. I thought it was returning home...

My Mavic decided to do a RTH crashed into a branch and consequently the concrete damaging it considerably. Mavic was 15m from controller and DJI confirmed it did a RTH because it lost contact with the controller. They are saying it was my fault as below: Non warranty per data analysis; RTH...