2.7/4K recording issue

ckicorps · May 4, 2018

Hi All,

So when i record in either 2.7/4k no matter what FPS the camera will go out of wack it will look up,k down, side to side and then just stay clamped. Then i have to wait for it to stop recording so then i can change to photo mode and the camera will go back to normal.

Its kinda frustrating as i have updates, calibrated rebooted everything i have tried everything.

I hope this link works https://photos.app.goo.gl/GEhtz6z2mXQsdkcL7

ckicorps · May 4, 2018

Problem? So when i record in either 2.7/4k no matter what FPS the camera will go out of wack it will look up,k down, side to side and then just stay clamped. Then i have to wait for it to stop recording so then i can change to photo mode and the camera will go back to normal.

Was unit in a crash? No

What have you tried so far? updates, calibrated rebooted everything i have tried everything

What device are you using ( iphone , ipad, Samsung , etc)? Samsung Galaxy S8+

What firmware are you running ( aircraft, remote controller)? Latest as of yesterday

What Go app version are you using? Latest

Any modification? (if so what) NO

Did you change anything or install any apps? (if so what) No

Do you have a video or pictures of the problem? (if so post link) https://photos.app.goo.gl/GEhtz6z2mXQsdkcL7

4wd · May 4, 2018

Something else you can do is a camera reset in the app.
It would also be worth trying a different fast SD card.
It sounds like the gimbal is trying to reboot during flight which is rare, but sometimes reported for no obvious reason.

The symptoms you describe are unusual, if it's under warranty be ready to explore sending it back.