Hey Guys,
Getting an "Aircraft Disconnected" message continually today - wondering could you guys help ? See details below
Problem?
Getting Aircraft disconnected message when i fly more than 30/40m. Was flying my MA no more than 50/70m away from me and no more than 20/30 ft in altitude, was a little windy.
I've shot in this same location many times before today with no issues. Note I did get a 'strong aircraft interference' message a few times when flying. Kept on getting the
aircraft Disconnected message, screen would go gray then would correct itself n be ok. But this happened lots of times. See attached popup and flight log
Was unit in a crash? No, but 2 weeks ago it was caught by wind and while only 1/2m high tipped over into high grass, no obvious damage.
What have you tried so far?: Restarted drone and mavic air. Tried blowing in the usb-c port. Can try tomorrow using an air blower on it to properly do it.
What device are you using? Huawei P20
What firmware are you running ( aircraft, remote controller)? Not sure but I bought the drone in Jan of this year and update straight away so the firmware is 6 months old.
What Go app version are you using? v4.3.20
Any modification? No
Did you change anything or install any apps? No
Do you have a video or pictures of the problem? Yes - attached image of popup (see below in thread)
Flight logs:
Thanks Ro
Getting an "Aircraft Disconnected" message continually today - wondering could you guys help ? See details below
Problem?
Getting Aircraft disconnected message when i fly more than 30/40m. Was flying my MA no more than 50/70m away from me and no more than 20/30 ft in altitude, was a little windy.
I've shot in this same location many times before today with no issues. Note I did get a 'strong aircraft interference' message a few times when flying. Kept on getting the
aircraft Disconnected message, screen would go gray then would correct itself n be ok. But this happened lots of times. See attached popup and flight log
Was unit in a crash? No, but 2 weeks ago it was caught by wind and while only 1/2m high tipped over into high grass, no obvious damage.
What have you tried so far?: Restarted drone and mavic air. Tried blowing in the usb-c port. Can try tomorrow using an air blower on it to properly do it.
What device are you using? Huawei P20
What firmware are you running ( aircraft, remote controller)? Not sure but I bought the drone in Jan of this year and update straight away so the firmware is 6 months old.
What Go app version are you using? v4.3.20
Any modification? No
Did you change anything or install any apps? No
Do you have a video or pictures of the problem? Yes - attached image of popup (see below in thread)
Flight logs:
DJI Flight Log Viewer | Phantom Help
Upload and view flight logs from your DJI drones
www.phantomhelp.com
DJI Flight Log Viewer | Phantom Help
Upload and view flight logs from your DJI drones
www.phantomhelp.com
Thanks Ro
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