Anyone successfully managed to cancel their Mavic Air order?

R1Mavic · Jan 25, 2018

tegrevboy said:
What is FMP?

Fly More Pack

tegrevboy · Jan 25, 2018

R1Mavic said:
Fly More Pack

Oh yeah. Duh that was the MA pack that i had ordered also.

Srcrain · Jan 25, 2018

I was able to cancel three separate orders. When placed the order the site showed "payment success" status for the order. I was then able to hit refund order on the order detail page. The status then moves back to "payment reviewing" (instead of payment success). Then in about a day you get an email from DJI saying the order (cancellation in this case) is being processed. Shortly after that you get another email saying the order was successfully cancelled and refunded, even though they never really took full payment.

Anthony Viscomi · Jan 25, 2018

Srcrain said:
I was able to cancel three separate orders. When placed the order the site showed "payment success" status for the order. I was then able to hit refund order on the order detail page. The status then moves back to "payment reviewing" (instead of payment success). Then in about a day you get an email from DJI saying the order (cancellation in this case) is being processed. Shortly after that you get another email saying the order was successfully cancelled and refunded, even though they never really took full payment.

+1...I had to cancel an order due to DJI overcharging me. They then gave me a $30 credit along with 10% off for a re-order.

WilliamG · Jan 25, 2018

Anthony Viscomi said:
+1...I had to cancel an order due to DJI overcharging me. They then gave me a $30 credit along with 10% off for a re-order.

I might buy one for 10% off and a $30 credit. No such thing here. I wasn't overcharged.

Anthony Viscomi · Jan 25, 2018

WilliamG said:
I might buy one for 10% off and a $30 credit. No such thing here. I wasn't overcharged.

Worked out well...my "out the door" cost for a Fly More and DJI Refresh was $958

WilliamG · Jan 25, 2018

Anthony Viscomi said:
Worked out well...my "out the door" cost for a Fly More and DJI Refresh was $958

Dayum. Nice going. How did you manage it?

Anthony Viscomi · Jan 25, 2018

WilliamG said:
Dayum. Nice going.

Yeah, probably got pushed back in line on shipping, but it's kinda too cold here to fly anyway.

WilliamG · Jan 25, 2018

Anthony Viscomi said:
Yeah, probably got pushed back in line on shipping, but it's kinda too cold here to fly anyway.

Doubt it'll make too much difference. Still saying shipping on the 28th. I don't see the demand being that high since it's NOT cheap.

philh24 · Jan 25, 2018

I think the demand has been higher than people think. Delivery time on the red and onyx air has gone up from 8-10 to 15-20 days now on the website in the uk

WilliamG · Jan 25, 2018

philh24 said:
I think the demand has been higher than people think. Delivery time on the red and onyx air has gone up from 8-10 to 15-20 days now on the website in the uk

I wouldn’t use the UK as your barometer of stock availability...

NorthGADronePilot · Jan 25, 2018

This may be a stupid question, but why on earth would you want to cancel a Mavic Air order? Admittedly, DJI makes this a painful, difficult process, but the MA looks so fantastic I simply cannot imagine any reason under the sun for wanting to cancel your order.

WilliamG · Jan 25, 2018

NorthGADronePilot said:
This may be a stupid question, but why on earth would you want to cancel a Mavic Air order? Admittedly, DJI makes this a painful, difficult process, but the MA looks so fantastic I simply cannot imagine any reason under the sun for wanting to cancel your order.

WiFi.

That, for me, is the reason why.

NorthGADronePilot · Jan 25, 2018

I understand that. For the life of me, I just can't contemplate why DJI would fail to build OcuSync into this drone. It's so elegant and superior in every other way.

WilliamG · Jan 25, 2018

NorthGADronePilot said:
I understand that. For the life of me, I just can't contemplate why DJI would fail to build OcuSync into this drone. It's so elegant and superior in every other way.

Right? OcuSync, and I would have bought two.

WilliamG · Jan 25, 2018

It's really a shame, as I really want to give DJI more of my money (even if their customer service is absolutely some of the worst I've ever experienced).

Just... ugh.

I'm like a yo-yo. I've gone back and forth and almost bought it like 200 times today.

But the BOTTOM line is - when I fly my Mavic Pro I KNOW the chance of losing signal is so slim. With the Air, I'll always KNOW that there will be that lag, and a significant lack of range which = a significantly reduced potential of signal.

I look forward to reading REAL reviews/impressions from people here, but I'm absolutely bowing out, barring something outlandish happening.

dv8ed · Jan 27, 2018

NorthGADronePilot said:
This may be a stupid question, but why on earth would you want to cancel a Mavic Air order? Admittedly, DJI makes this a painful, difficult process, but the MA looks so fantastic I simply cannot imagine any reason under the sun for wanting to cancel your order.

I’ve cancelled twice w/ DJI both orders white version, 3rd order I want Black Onyx but worried about black absorbing heat and overheating a little quicker.

DJI27 · Jan 27, 2018

NorthGADronePilot said:
I understand that. For the life of me, I just can't contemplate why DJI would fail to build OcuSync into this drone. It's so elegant and superior in every other way.

Someone in the RCGroups thread noted that the smaller Air design can't tolerate the higher heat build up that occurs with OcuSync. A WiFi design apparently runs much cooler...

guest1023 · Jan 27, 2018

Contact Paypal or the credit card you use there and tell them to deny payment.

dv8ed · Jan 27, 2018

DJI27 said:
Someone in the RCGroups thread noted that the smaller Air design can't tolerate the higher heat build up that occurs with OcuSync. A WiFi design apparently runs much cooler...

that makes sense and its a good point... thanks for bringing that key information to this forum threads get pretty big over there i would of missed it.