A few weeks ago I bought a brand new Parrot Disco drone (yeah I know) - not for the £1250 list price but the best part of £400. First time I used it it lost connection with the controller and flew away into a boggy area and was, effectively, lost. I reported it to Parrot who investigated. Meanwhile the drone was recovered and returned to a friend while I was away. My pal reset and recalibrated it but when he flew it for the first time it lost connection with the controller and is now lost permanently.
So to my question. Parrot will not cover it as they say the warranty, in the first year, lies with the seller who should refund or exchange. Seller says they can’t do anything as drone is lost and without it cannot properly investigate. Meanwhile I’m left with nothing. What can I do? Thank you for reading!
So to my question. Parrot will not cover it as they say the warranty, in the first year, lies with the seller who should refund or exchange. Seller says they can’t do anything as drone is lost and without it cannot properly investigate. Meanwhile I’m left with nothing. What can I do? Thank you for reading!