itsneedtokno
I'm chillin, appreciate it though.
Pressing the power button on arrival says nothing. All DJI intelligent batteries when shipped will show no response until a charge is put on them. Many laptops are also shipped this way.
Which should immediately let you know something is different, maybe you should look up information regarding why the lights won't come on. (Fairly logical response IMHO)
There's no need to ridicule a user who tries to charge their batteries from the hub. That would be a natural thing to do, and a very strange and unusual thing for doing so to cause the battery to become useless.
Why would you do what the company (DJI) you bought the product from has specifically stated NOT to? (Read above post) Not to mention the videos online detailing other people's issues. Again, once the battery does not respond, a quick Google search could have alleviated all these problems.
Now if there is a problem, CSRs should be made aware of it with a process to rectify with a replacement battery.
There is a fix... You, the customer, have to send DJI the batteries to have them re-flash them. Yes, DJI will pay for the shipping (for yours and the exchange), because they can sell your battery to the next guy for $100+ and if he does the same thing, the cycle continues... Eventually I'm sure they'll fix it, but if you're going to beta test, Google the **** out of any problem before it becomes serious. We all know DJI always, ALWAYS has bugs with their first batch of a new drone.