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Best DJI Care? 1%er class: $4,699 / year.

AlanTheBeast

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Looks like you need first class tickets for first class service. The rest of us can choke. And when this deploys and they scramble to serve these drone 1%ers, the rest of us will really begin to scream????

DJI Introduces New High-Performance Accessories and Service Plan To Help Professional Customers Get The Most From DJI Products

Premium Customer Service

For professional and advanced customers with demanding needs, the new DJI Circle program delivers a premium customer support program dedicated to ensuring world-class service whenever help is needed. The program offers broad coverage over a twelve-month period for up to five DJI products, including the Inspire, M600, Mavic Pro and Phantom drone series, and the Ronin and Osmo series of handheld stabilizers.

Each DJI Circle member receives the services of a personal DJI concierge to guide them through the many benefits of the program, and to ensure they can take advantage of those features easily and efficiently. The concierge can manage expedited battery rentals, prioritize product shipments, field technical support questions, provide information tailored to members’ particular needs, and invite them to exclusive DJI events where they can network with both DJI product managers and industry experts. With one single point of contact from around the world – including backup concierges available around the clock, every day of the year – DJI Circle members are free to focus on their creative needs.

DJI Circle benefits include:

  • Battery Rental Service –Upon request, batteries will be delivered to ensure your DJI devices always have as much power as needed to get you through your project. This service also helps avoid air travel restrictions associated with some DJI battery technology.
  • Device Repair and Backup Service – Receive coverage for repair of accidental damage to DJI products, up to $15,000 (USD) annually. When sending a product to DJI for repair you will receive a temporary replacement device to use until the repair is complete, minimizing delays so you can meet project deadlines.
  • Global SOS Service – Gain access to emergency medical services in the event you become ill or injured while traveling, letting you confidently take on projects in remote locations around the world.
  • Exclusive Membership Benefits – Be among the first to receive new DJI products, plus gain exclusive access to DJI events and networking opportunities, helping you stay connected and at the forefront of aerial imaging technology.
  • Airport Lounge Access – Travel in comfort with free access to more than 850 airport lounges across the globe.
To ensure premium service quality, DJI Circle will first be available starting in May by invitation only to customers in the United States and mainland China, starting at $4,699 (USD) for a 12-month period. To request an invitation for future opportunities to become a DJI Circle member, email [email protected].
 
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