Camera connection issue

DCS62 · Sep 12, 2018

I am a new Mavic 2 Zoom owner. I am having issues connecting the camera to the controller. It gives me an error that I am not connected to the drone. I checked all connections, ok. I can fly it with the controller but my camera does not give me a view on my Iphone. Can anyone help me. There is no trouble shooting in the manuals that they send with the drone.

DanMan32 · Sep 12, 2018

There's a lot of mixed up terns here so I am not clear on your problem.
If the controller itself says 'connecting', it means it isn't connected to the drone. Have you tried re-binding the AC to the RC?

Mavicman1991 · Sep 13, 2018

DCS62 said:
I am a new Mavic 2 Zoom owner. I am having issues connecting the camera to the controller. It gives me an error that I am not connected to the drone. I checked all connections, ok. I can fly it with the controller but my camera does not give me a view on my Iphone. Can anyone help me. There is no trouble shooting in the manuals that they send with the drone.

Are you using the bottom usb or the using the side to connect your phone. On my Mavic Pro it got to where it wouldn’t let me use the side port I now have to use the the bottom USB port of my phone cable. Haven’t had trouble out of my Mavic 2 zoom yet.

DCS62 · Sep 13, 2018

Mavicman1991 said:
Are you using the bottom usb or the using the side to connect your phone. On my Mavic Pro it got to where it wouldn’t let me use the side port I now have to use the the bottom USB port of my phone cable. Haven’t had trouble out of my Mavic 2 zoom yet.

I haven't tried that yet. I will try that and leave you know how it works..thanks

DCS62 · Sep 13, 2018

DanMan32 said:
There's a lot of mixed up terns here so I am not clear on your problem.
If the controller itself says 'connecting', it means it isn't connected to the drone. Have you tried re-binding the AC to the RC?

Since I am new to drones,,,not sure what you mean "re-binding"

DCS62 · Sep 13, 2018

DCS62 said:
I haven't tried that yet. I will try that and leave you know how it works..thanks

I figured out my issue. The connection to my phone was not good. Probably my phone, which is 2 yrs old, is a little worn from all the charging. Got it working today.

DCS62 · Sep 13, 2018

Mavicman1991 said:
Are you using the bottom usb or the using the side to connect your phone. On my Mavic Pro it got to where it wouldn’t let me use the side port I now have to use the the bottom USB port of my phone cable. Haven’t had trouble out of my Mavic 2 zoom yet.

My phone connection was the problem. It is probably worn over the years from all the charging. I tried the usb port and had no luck. I just have to be careful when I hook it up. Thanks for your help

DCS62 · Sep 18, 2018

Mavicman1991 said:
Are you using the bottom usb or the using the side to connect your phone. On my Mavic Pro it got to where it wouldn’t let me use the side port I now have to use the the bottom USB port of my phone cable. Haven’t had trouble out of my Mavic 2 zoom yet.

Just hooked up my Mini Ipad to the usb port. Works fine and nice to have a bigger screen. I think they have issues with that side port.

sparkies · Sep 19, 2018

I have had read some ‘pro advice’ on another thread that the little DJI supplied cable that is plugged into the left is not very reliable. In fact, yes, it seems to be not creating a firm connection in the lightning socket on my iPhone6. I have got a small lightning cable from Apple that I am going to test out (plugging into the USB port) next time I can fly.