I hope that the camera store you purchased from is a authorized DJI Dealer.I live in Calgary, AB Canada... But Currently on a holiday trip to Toronto.. Thought I'd be getting good footage here. The Camera Store won't accept returns on it, so I have to mail it in directly.. This is very upsetting.. Sending support an email now.
If not, you could be out of luck. DJI will not honor warranty if Dealer is not authorized. Hopefully this is not the case.
Let us know how it go’s.