Crashed MA2. Too much damage??

[Ron Caballero CAP]

So i had a serious crash yesterday. Was around 300' up and got a brief motor error, drone almost immediately began tumbling, screen went white, then remote disconnected. I found the drone with only one prop still on place, gimbal dangling, one arm broken, controller will not connect, and when the drone is powered up the fan sounds like crap. Think it landed on my neighbors garage roof and rolled into his yard. Props maybe on his roof idk... i think debris go into the right rear motor through the top cause when i found it all motors spun freely except that one. It was rough to turn and only after a little compressed air does it now spin like the others. Attaching pics. Just curious if i should even waste my time sending it in for repairs or just move on. I think i attached the flight record files. Im new to all this so bear with me please.

If you obtained the DJI Care Package, certainly send it in. If you did not, but had it insured and want to make a claim, discuss with your agent what your options are.

 

[barbelle]

I think it would be worth to start a repair ticker to DJI. I just had mine repaired by them, received it back June 2nd (about 3 weeks turn around). They do not charge to send in. DJI replaced gimbal, main body, and one leg for $343. Drone Nerds wanted $878. I had brought it to them first. Anyway, I have a MA2pro so it was worth it. Hope this helps. I bought the care refresh after this.

 

[Max L]

I think it would be worth to start a repair ticker to DJI. I just had mine repaired by them, received it back June 2nd (about 3 weeks turn around). They do not charge to send in. DJI replaced gimbal, main body, and one leg for $343. Drone Nerds wanted $878. I had brought it to them first. Anyway, I have a MA2pro so it was worth it. Hope this helps. I bought the care refresh after this.

Mailed it in. Waiting on an evaluation. Your reply gives me hope ?

 

[barbelle]

Mailed it in. Waiting on an evaluation. Your reply gives me hope ?

Good luck Ron. I hope it works out. It took a little while for them to process and evaluate but once I got the quote it was fast. I shipped to them on May 11th. I got my quote on May 27th and it was in my hands on June 2.

 

[Max L]

Dji is repairing at no cost! ?

 

[barbelle]

GREAT NEWS That is AWESOME ! I am impressed with DJI and very happy for you! Did they determine something in the flight records? is it under warranty?

 

[Max L]

GREAT NEWS That is AWESOME ! I am impressed with DJI and very happy for you! Did they determine something in the flight records? is it under warranty?

Never had to speak with anyone and they did not provide an explanation. I filled out a repair request with logs and a brief descriptionof the crash, got a shipping label, mailed in, got a reply email that the repairs would be covered under warranty, and finally "no reply is necessary, well repair or replace and send it back! It was pretty trashed looking at the parts list ?.