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Crashed my Mavic 2 Enterprise Zoom

abav8r

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I write this in the hope someone may benefit from my painful "learning curve"! LOL!

I fly my Mavic 2 Enterprise Zoom with a smart controller. The first time I tried to fly it in Tripod Mode, whereby ALL the obstacle avoidance sensors work including the side sensors, it crashed into a tree while I was "flying the screen" and moving the drone in a left lateral "slide". I sent the drone to DJI with an explanation that the side sensors failed allowing it to crash into a tree. After they reviewed the data on the drone, it was determined I was not in Tripod mode and I was responsible for the $758 repair cost. This post is not a complaint, to be clear. Here is what I learned the hard way:

If you put the mode switch in Tripod mode while on the ground and then take off, it isn't really in Tripod mode. You must take off and change the mode in the air. Obviously, I was unaware of this. The mode switch was absolutely was in "T" mode when I took off.
Upon playing back the flight on my smart controller, I discovered that for a second or two a yellow caution actually came up on the screen in the bottom left hand side that said if you want to change the mode to other than P-GPS mode you must toggle the switch back to P-GPS and then to "T". I vaguely remember seeing this pop up but it disappeared (I think) before I was able to focus on it to read what it said. I guess I thought it wasn't important because it went away. Bottom line is that the drone, despite the position of the mode switch, if the change is not made in the air, it will remain in P-GPS mode and only the front and rear obstacle avoidance sensors will be functioning. You can bet that I will try to pay much more attention to any caution that may pop up as well!

So, there it is. I was doing so well prior to this, too! There's a lot to learn to fully get the most of these and I'm sure I have more lessons to be learned. That said, I sure hope none of them will cost me as much as this one did!

Happy flying!
 
I do not have a MP2 - I have a a MP - so the side sensors do not work in normal flight mode?
 
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I don't know if any differences regarding the sensors exist between the MP and the MP2, but I do know for the MP2 that the side sensors only work in "T" mode along with the front and rear sensors. In P-GPS mode, only the front and rear sensors work, and in "S" (Sport) mode none of them work.
 
i must be missing something with my MPP because this mav does not have side sensor obstacle avoidance only forward and downward ones
 
i must be missing something with my MPP because this mav does not have side sensor obstacle avoidance only forward and downward ones
The MPP has no lateral sensors.
 
My MPP has lateral sensors....ME.....
 
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I believe I know why it was designed to revert to P node if not flying.
That switch can easily get bumped without you realizing it and forget to check. If before flight it gets bumped to sport mode without you realizing it and it took off in sport mode, you could get yourself in trouble.

T mode is not the only mode that can use side sensors. Several IFMs can too, such as Active Track.
Note though the sides only have one camera each so it can only guess distance much like you would with a 2D cartoon.
 
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Unfortunate learning experience! I will add that once you bag enough flights you learn to turn off the vision sensors and rely on good situational awareness. They're a false safety net IMO.
 
I write this in the hope someone may benefit from my painful "learning curve"! LOL!

I fly my Mavic 2 Enterprise Zoom with a smart controller. The first time I tried to fly it in Tripod Mode, whereby ALL the obstacle avoidance sensors work including the side sensors, it crashed into a tree while I was "flying the screen" and moving the drone in a left lateral "slide". I sent the drone to DJI with an explanation that the side sensors failed allowing it to crash into a tree. After they reviewed the data on the drone, it was determined I was not in Tripod mode and I was responsible for the $758 repair cost. This post is not a complaint, to be clear. Here is what I learned the hard way:

If you put the mode switch in Tripod mode while on the ground and then take off, it isn't really in Tripod mode. You must take off and change the mode in the air. Obviously, I was unaware of this. The mode switch was absolutely was in "T" mode when I took off.
Upon playing back the flight on my smart controller, I discovered that for a second or two a yellow caution actually came up on the screen in the bottom left hand side that said if you want to change the mode to other than P-GPS mode you must toggle the switch back to P-GPS and then to "T". I vaguely remember seeing this pop up but it disappeared (I think) before I was able to focus on it to read what it said. I guess I thought it wasn't important because it went away. Bottom line is that the drone, despite the position of the mode switch, if the change is not made in the air, it will remain in P-GPS mode and only the front and rear obstacle avoidance sensors will be functioning. You can bet that I will try to pay much more attention to any caution that may pop up as well!

So, there it is. I was doing so well prior to this, too! There's a lot to learn to fully get the most of these and I'm sure I have more lessons to be learned. That said, I sure hope none of them will cost me as much as this one did!

Happy flying!
That's not true, you can be on the ground and switch it to tripod mode and it will be in tripod mode full function. You cant switch it to tripod mode while the drone is turned off and have full function. So that's what you did. Everything was not powered up and you switched to tripod mode..Sorry for the mishap...i hope it works out for you.
 
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I write this in the hope someone may benefit from my painful "learning curve"! LOL!

I fly my Mavic 2 Enterprise Zoom with a smart controller. The first time I tried to fly it in Tripod Mode, whereby ALL the obstacle avoidance sensors work including the side sensors, it crashed into a tree while I was "flying the screen" and moving the drone in a left lateral "slide". I sent the drone to DJI with an explanation that the side sensors failed allowing it to crash into a tree. After they reviewed the data on the drone, it was determined I was not in Tripod mode and I was responsible for the $758 repair cost. This post is not a complaint, to be clear. Here is what I learned the hard way:

If you put the mode switch in Tripod mode while on the ground and then take off, it isn't really in Tripod mode. You must take off and change the mode in the air. Obviously, I was unaware of this. The mode switch was absolutely was in "T" mode when I took off.
Upon playing back the flight on my smart controller, I discovered that for a second or two a yellow caution actually came up on the screen in the bottom left hand side that said if you want to change the mode to other than P-GPS mode you must toggle the switch back to P-GPS and then to "T". I vaguely remember seeing this pop up but it disappeared (I think) before I was able to focus on it to read what it said. I guess I thought it wasn't important because it went away. Bottom line is that the drone, despite the position of the mode switch, if the change is not made in the air, it will remain in P-GPS mode and only the front and rear obstacle avoidance sensors will be functioning. You can bet that I will try to pay much more attention to any caution that may pop up as well!

So, there it is. I was doing so well prior to this, too! There's a lot to learn to fully get the most of these and I'm sure I have more lessons to be learned. That said, I sure hope none of them will cost me as much as this one did!

Happy flying!

I´m so sorry that you crashed your Mavic. Your story may help many of us who are not aware what can happen in a similar situation. But .... there is an icon (symbol) in the upper screen that tells you which sensors are activated, depending on the mode you want to fly. I think that in your situation the forward - and backward sensors are green and the side sensors are red.
 
I write this in the hope someone may benefit from my painful "learning curve"! LOL!

I fly my Mavic 2 Enterprise Zoom with a smart controller. The first time I tried to fly it in Tripod Mode, whereby ALL the obstacle avoidance sensors work including the side sensors, it crashed into a tree while I was "flying the screen" and moving the drone in a left lateral "slide". I sent the drone to DJI with an explanation that the side sensors failed allowing it to crash into a tree. After they reviewed the data on the drone, it was determined I was not in Tripod mode and I was responsible for the $758 repair cost. This post is not a complaint, to be clear. Here is what I learned the hard way:

If you put the mode switch in Tripod mode while on the ground and then take off, it isn't really in Tripod mode. You must take off and change the mode in the air. Obviously, I was unaware of this. The mode switch was absolutely was in "T" mode when I took off.
Upon playing back the flight on my smart controller, I discovered that for a second or two a yellow caution actually came up on the screen in the bottom left hand side that said if you want to change the mode to other than P-GPS mode you must toggle the switch back to P-GPS and then to "T". I vaguely remember seeing this pop up but it disappeared (I think) before I was able to focus on it to read what it said. I guess I thought it wasn't important because it went away. Bottom line is that the drone, despite the position of the mode switch, if the change is not made in the air, it will remain in P-GPS mode and only the front and rear obstacle avoidance sensors will be functioning. You can bet that I will try to pay much more attention to any caution that may pop up as well!

So, there it is. I was doing so well prior to this, too! There's a lot to learn to fully get the most of these and I'm sure I have more lessons to be learned. That said, I sure hope none of them will cost me as much as this one did!

Happy flying!


I feel your pain! I suppose everyone that flies a drone and has been for a while can as well. For most, its not a matter of "if" its a matter of when one crashes :)
 
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Like they say. What’s the life expectancy this AC? You will know when it happens.

DJI refresh is your best buddy. That 700 dollar repair would have only cost $149, $119, and $149. You get to crash it twice and it cost you only $450 or so. Then the last time you use refresh, they give it to you again. Yes every time You can activate an AC you are eligible for refresh. A never ending cycle of spending money. but it’s better than that repair cost, but yours was an enterprise, not a standard model.
Sorry to hear. Crashes suck. I’ve gone down 4 times and have learned a lot about mechanical and electromagnetic failures.

skydog out.
 
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If by "Then the last time you use refresh, they give it to you again." you mean refresh+, you're not entirely correct.

Refresh+ must be purchased before your refresh term expires and before you used up your 2 refresh.

Benefit of Refresh+: extends warranty whereas refresh does not.
Bad part about Refresh+: you only get one more refresh and you can't use the third until your original Refresh term expires. So if you use your 2 in the first month, you're grounded for 11 months.
 
Just remember to always look at the very top of go 4 screen it will tell you what mode you are in. And if you look at the controller screen it tells you right smack it the center of the screen. Hope you get her flying soon
 
So I hate to say it. Crashed my zoom twice within 3 months. Used refresh twice. The second AC they sent me needed to be activated. When I activated it, it offered me an option to buy refresh again for $149. Same program $119 for the first use and $149 for the second use.
I think the refresh+ needs to be purchased while you still have 1 refresh left on original term. Then it’s $159 just like you said above.
 

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