Did my refresh get carried over?

RSDonovan · Sep 19, 2020

Hi. I just received a new drone from DJI under the care/refresh scheme.

I want to ensure that my care/refresh has been amended to reflect the new serial number as I still have another care/refresh if I’m unlucky enough to need it.

Is there an easy way to check that the c/r has been updated with the new s/n?

Thanks in advance guys

lannes · Sep 19, 2020

Check it here

DJI

service.dji.com

RSDonovan · Sep 19, 2020

Thanks! Next question - they didn’t tell me the new s/n - where can I find it please?

lannes · Sep 19, 2020

RSDonovan said:
Thanks! Next question - they didn’t tell me the new s/n - where can I find it please?

Inside the battery compartment

RSDonovan · Sep 19, 2020

lannes said:
Inside the battery compartment

Thanks again ?

Janosh219 · Sep 20, 2020

In the repair delivery notice I received, the new s/n's were mentioned.

RSDonovan · Sep 20, 2020

Janosh219 said:
In the repair delivery notice I received, the new s/n's were mentioned.

View attachment 113396

Yes you are right! I have similar but not the serial number of the gimbal, only the drone! Thank you for telling me about this! I will try to find a web page that will show all these numbers in the same place! Good luck to lovely NL