Did update, now it wojt connect to ny phone!?

[Tallybreadtom]

Hello there..I bought the Mavic 2 last week..flew it a few times then did the update to get hyperlapse...now it wont connect to my phone..it says connection error..any advice?

 

[DanMan32]

First I've heard of that.
What phone? What USB cable?
If using the included short cable, be sure it is all the way into your phone's USB connector. It's easy to think it is all the way in but not be. Also be sure you don't have a USB connected to both ports at the same time. I mean not plugged in at all in the unused one. Even if the other end of the cable is not connected, it won't work.
If short cable doesn't seem to work, try the USB A port at least for testing.

 

[DanMan32]

Also be sure your remote is also up to date (probably will need to use the Assistant 2 on your PC at this point), perhaps refreshing the firmware on both.
Be sure Go app is up to date.