DJI Care Refresh + for Mavic Pro (extend DJI Care & DJI Warranty by 1 year)

msinger · May 4, 2018

DJI Care Refresh + gives you the opportunity to extend your existing DJI Care Refresh plan for one more year, as well as providing one more chance to replace your Mavic. Furthermore, the DJI Warranty period of your Mavic will be extended for one more year.

What are the benefits of DJI Care Refresh +?

DJI Care Refresh only allows your Mavic to be replaced a total of two times within one year of purchasing the DJI Care Refresh plan. After purchasing DJI Care Refresh +, you'll be able to replace your Mavic three times within two years of purchasing the DJI Care Refresh plan.
The DJI Warranty is only valid for 1 year from the date your Mavic was purchased. After purchasing DJI Care Refresh +, your DJI Warranty period will be extended for one more year.

Who is eligible for DJI Care Refresh +?

Anyone who has an existing DJI Care Refresh plan (with at least one replacement left) can purchase DJI Care Refresh +.

Note: If you haven't purchased DJI Care Refresh yet, you'll need to purchase it in the DJI Store here before upgrading to DJI Care Refresh +. If your Mavic was activated in DJI GO more than 48 hours ago, you'll need to submit a video to DJI to show your Mavic is in working order before you'll be able to purchase DJI Care Refresh (see more details here).

How do you upgrade to DJI Care Refresh +?

You can purchase DJI Care Refresh + from the DJI Store here. Your DJI Care Refresh coverage will be automatically extended upon purchase.

Note: From now through May 31st, you can purchase DJI Care Refresh + even if your DJI Care Refresh plan has already expired. You'll need to submit a video to DJI to show your Phantom is in working order. To take advantage of this offer, contact DJI at [email protected] or on Facebook Messenger at @DJISupport.

For more details on DJI Care Refresh +, check out the following DJI article:
DJI Care Refresh + Extend Your Product’s Coverage and Warranty

sonof40 · May 4, 2018

If your CR has expired you have to send in videos etc to prove your MP still works?

Apocalypso · May 4, 2018

sonof40 said:
If your CR has expired you have to send in videos etc to prove your MP still works?

Yep, an 8 minute video.

Mossiback · May 4, 2018

USD $79

Randyp1234 · May 4, 2018

Just bought mine.

marklyn · May 4, 2018

"Before purchasing DJI Care Refresh +, ensure that the DJI Care Refresh purchased for your aircraft is still valid, and there is at least one replacement left."
I'm a little unclear on the underlined part. I had to send my drone in 2 months after I purchased it (new) from DJI for a gimbal issue. They sent me a reburb'd unit right off.
So did that use up my replacement??

msinger · May 4, 2018

marklyn said:
I had to send my drone in 2 months after I purchased it (new) from DJI for a gimbal issue. They sent me a reburb'd unit right off.
So did that use up my replacement??

DJI Care Refresh allows two replacements. If you replaced it using your DJI Care Refresh plan, then you still have one more replacement left (assuming your plan is less than one year old).

marklyn · May 4, 2018

OK, but how can I tell if that replacement was sent to me under DJI refresh or a warranty replacement since the drone was 2 months old? Do I just have to ask DJI?

msinger · May 4, 2018

marklyn said:
OK, but how can I tell if that replacement was sent to me under DJI refresh or a warranty replacement since the drone was 2 months old? Do I just have to ask DJI?

Did you pay $79 for the replacement? If so, it was replaced under your DJI Care Refresh plan.

marklyn · May 4, 2018

ahhh. ok. I didn't pay anything so I guess it was a flat warranty issue.
Thanks!

nil · May 4, 2018

So say I purchased my Mavic Pro in Dec 2016, then got the original Care Refresh. My original Care Refresh expired in Dec 2017 so if I buy this does that cover it for 1 year from the original Care Refresh expiration date, or add 1 year from the date of purchase of Care Refresh +?

The gray disclaimer text isn't very informative and I'm not sure what's meant by:

the warranty period for the gimbal, camera, and vision sensors is four times longer

Also, why Facebook messenger? Not everyone uses Facebook.

Brad605 · May 4, 2018

Greatest thing ever. Crashed on April 23rd, they received my Mavic on the 30th of April and I had a brand new Mavic at my door on May 2nd from California to Michigan. DJI hooked me up!!!!

msinger · May 4, 2018

nil said:
My original Care Refresh expired in Dec 2017 so if I buy this does that cover it for 1 year from the original Care Refresh expiration date, or add 1 year from the date of purchase of Care Refresh +?

Since your DJI Care Refresh plan has expired, you will have one year from the date you purchase DJI Care Refresh +.

nil said:
Also, why Facebook messenger? Not everyone uses Facebook.

You can also contact DJI at [email protected].

darjelin · May 9, 2018

I just contacted DJI support, and unfortunatly, there's no offer for any european country at this time. And no information about a possible futur offer.... too bad, just for the 2 years warranty it's a good deal