DJI Chat less than worthless

[mrcoptermr]

I placed an order for the Mavic Fly More Combo on Feb.1 directly with DJI. In connecting with DJI Chat on two occasions I've received ZERO information on when this order might be fulfilled. This will be my 4th quadcopter I've purchased from DJI over the years. You'd think I would learn what a terrible job DJI does with customer communications.

 

[Srisport]

I placed an order for the Mavic Fly More Combo on Feb.1 directly with DJI. In connecting with DJI Chat on two occasions I've received ZERO information on when this order might be fulfilled. This will be my 4th quadcopter I've purchased from DJI over the years. You'd think I would learn what a terrible job DJI does with customer communications.

Where in the world are you ordering from?

 

[mrcoptermr]

Where in the world are you ordering from?

Utah, USA

 

[Srisport]

Utah, USA

Ok, i keep getting disconnected from their Live Chat at the minute.

 

[Former Member]

They are supposedly celebrating their new year, and business grinds to a halt. Not sure when they will be back to business as usual on Mainland China.

When is Chinese New Year 2017?
Chinese New Year 2017 – the Year of the Rooster – will be marked across the world tomorrow, Saturday January 28, with many festivities beginning tonight.

Celebrations will continue until the Lantern Festival on the 15th day of the first Chinese lunar month – February 11