DJI Go 4 app not connecting

[53Echo]

I've had my MP for a little over a week and I've flown it over 10 times and logged about an hour and a half of flight time. I've used the DJI Go 4 app on my iPhone 7 plus for each flight with no issues. Now, all of a sudden, my app will not connect. The remote pairs to the MP just fine. I know the phone is hooked up to the remote properly because it briefly shows the battery charging. I've used the provided lighting cable as well as my own cable plugged into the bottom USB port (I unplugged the provided cable from the upper left connector). I've deleted and re-downloaded the DJI Go 4 app twice. Still nothing. I put the MP in wifi mode and it connects to my phone via the app with no issues. Any ideas as to what's going on?

 

[CactusJackSlade]

Check if the cable on the left side is plugged in to the controller (but nothing else on the other end) and then you are using the bottom USB port it won't connect properly.... somehow having an unconnected cord in the lightening port interferes...

 

[leesmavic]

Power on RC, power on AC, plug in the phone. There must be only one cable plugged into RC at all times.

Sent from my XT1572 using MavicPilots mobile app

 

[Albatros Pula]

I have huge problem with installin DJI GO (or GO 4). My phone is Samsung A5 (2015).
Any idea how to solve it?

Sent from my SM-A500FU using MavicPilots mobile app

 

[peros550]

I had similar issues and when I rebooted my iphone I was able to connect again

 

[53Echo]

Thanks! I'll give it a try.