DJI Go 4 app turns off

Alastair · Dec 10, 2017

My DJI app shuts down and returns to Home Screen about one minute into the flight. I can get it back and continue flying but I need to stop and hover while I do. Then about a minute later it shuts down again. (?)

msinger · Dec 10, 2017

Which mobile device are you using?

Alastair · Dec 10, 2017

msinger said:
Which mobile device are you using?

An iPad 4 mini. I’ve been using it for about a month without it displaying this behavior. It just started this a couple of days ago. Perhaps deleting and downloading again will fix it.

msinger · Dec 10, 2017

Are you running iOS 11.2? If not, upgrade your iPad to that version.

Alastair · Dec 10, 2017

OK. Just saw that update this morning. Updating now. Stay tuned [emoji851]

butterflyslicer · Dec 10, 2017

Could be a dodgy/loose cable from device to remote.

Alastair · Dec 10, 2017

butterflyslicer said:
Could be a dodgy/loose cable from device to remote.

No, that’s not it. I think msinger is on to something but I can’t check it out until I have an opportunity to fly again.

Locuss · Dec 11, 2017

I had the same issue. After upgrade it was no longer an issue. I also turned off wifi/data.

vreiunceai · Dec 12, 2017

Yeah same issue to me, I just update to 11.2 now and waiting an new opportunity to fly again and to see is get better

.

curso88 · Dec 12, 2017

Same issue, only solved when turn off wifi and data un Airplane mode

Kybipix · Dec 12, 2017

I use an iPad 5th generation and updated the app and iOS to 11.2! Since this process, the app (4.1.18) collapse after every 30 to 45 seconds. The MP is always controlled so I can restart the app and continue flying.
What can I do to solve the problems?

Sorry, just saw the post before. Does it help to turn off WIFI and Airplane mode ON?

Kybipix · Dec 12, 2017

Kybipix said:
I use an iPad 5th generation and updated the app and iOS to 11.2! Since this process, the app (4.1.18) collapse after every 30 to 45 seconds. The MP is always controlled so I can restart the app and continue flying.
What can I do to solve the problems?

Sorry, just saw the post before. Does it help to turn off WIFI and Airplane mode ON?

The App crashes still every 30 seconds, also when airplane mode is ON and WIFI OFF!

Deleted member 43289 · Dec 12, 2017

msinger said:
Are you running iOS 11.2? If not, upgrade your iPad to that version.

Seems to have worked for me, didn’t realize there was an update. Thanks a lot bro! Just plugged the Mavic into the PC and updating firmware now. Should be solid.