dropped frames

[JanExx]

Hi,

we are using the Mavic 2 Enterprise Advanced with combined RGB and IR video. It happens quite often that there are frame drops, especially in the IR video, regardless of the SD Card performance class.

As we are using the video footage for image analysis, we need perfect sync between both videos (1 frame precision). Dropped frames make this impossible to achieve.
We are using several of these drones and the problem only occurs on a few of them. We are using the correct SD cards and the problem occurs even using internal storage.

Does somebody experience similar problems?

Cheers,
Jan

 

[MavicAir2Marc]

If it's happening on internal storage as well, it sounds like a camera problem. You may need to contact DJI.

 

[Dave Maine]

What resolution, frame rate, and Codec are you trying to use? All of these impact how easily the video streams are for the drone to produce.

 

[JanExx]

What resolution, frame rate, and Codec are you trying to use? All of these impact how easily the video streams are for the drone to produce.

The RBG Video is 4K Resolution, 29.97fps. But no dropped frames there. The IR video is standard 640×512, 29.97fps, and dropped frames there

 

[Dave Maine]

What CODEC is the IR footage encoded with? You may need to reencode it into a more edit friendly codec for it to play smoothly.