Dropped Mavic AIR Battery

[JRush77]

So my cat knocked one of my batteries off my table. One More mistake out of her and she will be a rug in the living room... now when placed in the copter everything powers on but on the go4 app it says no battery connected. Camera and all works but will not fly. Any ideas?

 

[old man mavic]

So my cat knocked one of my batteries off my table. One More mistake out of her and she will be a rug in the living room... now when placed in the copter everything powers on but on the go4 app it says no battery connected. Camera and all works but will not fly. Any ideas?

the impact could have damaged the inbuilt charging part of the battery if you go in the app under battery status does it show the cell readings also look at all the connector pins on the battery to see if any are bent