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I originally posted this video in the Pro-2 section but, since there has been a further development I thought I would post it here as it applies to both the Zoom and Pro and possibly others.
Two days ago I was shooting my son on his Segway flying backward about 25 feet AGL. The drone was flying... not the Segway. I hit some small branches which knocked the drone out of the sky.
As it fell it righted itself, not hitting the ground and then hovered. I had a broken blade and broke one of the attachments for my extension landing gear. Picture here:

I was surprised that it didn't just slam into the ground. Video here:
I contacted the manufacturer of the landing/float skid. I actually had forgotten where I got it. I ordered this thing about 6 months ago when I got my Pro-2. I purchased the drone because I want to do an aerial documentary of the New Jersey Meadowlands.
I have been an instrument rated pilot for the past 26 years and an occasional airplane owner. I have also worked in film/video production my entire adult life and I have been making photographs since the age of 9. Gerard Exupery is my
photo website if you have an interest. I've owned a lot of expensive gear and I take care of my stuff... or should I say the bank owned it and let me take care of it.
I have never flown a drone before this purchase. I wanted to get some practice flying in out in the Meadowlands before I actually start shooting this spring. I saw the Arris Raptor 2 Skid and Floats: made by
https://www.irepairmd.com/
At that time I ordered it because I was certain I would dump the rig into the water eventually. I haven't yet. I always fly with the skids on because they raise the camera thus avoiding scratching up the lens and head unit when landing.
So to get to the point, I sent an email to the company with photos explaining what happened. I got an email back asking me to call. So I did. I spoke with the owner who asked me whether the drone had righted itself. And he asked me to detail a little further what
exactly happened when the drone hit the tree. He asked me to confirm the damage: A blade and the cup that positions one of the skid legs.
He then told me that the skid design is meant to right the drone once it loses stability. It also is meant to protect the drone legs by making them more rigid and transferring the force of the impact to the skid instead of the leg... AND prevent the legs from folding in the impact
thus preventing the drone from flying into pieces. I told him he should really mention that in his YouTube videos.
I mean the fact that it protects the lens and camera and the floats make it... well float, is reason enough to have the thing. The fact that it protects the drone during an impact and will right the drone as it falls is also reason enough to buy it.
I thought I was just lucky... turns out it was more than luck.
So they are sending me the damaged part as well as the other skids cup just in case. No charge. I forgot there was a lifetime warranty.
When a product is good AND the service from a company is very good especially a small business in a niche market, I believe it is worth mentioning to anyone who will listen.
I was so impressed with the experience that I decided to write this long-winded post. If you are in the market, check this thing out and visit the website.
Two days ago I was shooting my son on his Segway flying backward about 25 feet AGL. The drone was flying... not the Segway. I hit some small branches which knocked the drone out of the sky.
As it fell it righted itself, not hitting the ground and then hovered. I had a broken blade and broke one of the attachments for my extension landing gear. Picture here:

I was surprised that it didn't just slam into the ground. Video here:
I contacted the manufacturer of the landing/float skid. I actually had forgotten where I got it. I ordered this thing about 6 months ago when I got my Pro-2. I purchased the drone because I want to do an aerial documentary of the New Jersey Meadowlands.
I have been an instrument rated pilot for the past 26 years and an occasional airplane owner. I have also worked in film/video production my entire adult life and I have been making photographs since the age of 9. Gerard Exupery is my
photo website if you have an interest. I've owned a lot of expensive gear and I take care of my stuff... or should I say the bank owned it and let me take care of it.
I have never flown a drone before this purchase. I wanted to get some practice flying in out in the Meadowlands before I actually start shooting this spring. I saw the Arris Raptor 2 Skid and Floats: made by
https://www.irepairmd.com/
At that time I ordered it because I was certain I would dump the rig into the water eventually. I haven't yet. I always fly with the skids on because they raise the camera thus avoiding scratching up the lens and head unit when landing.
So to get to the point, I sent an email to the company with photos explaining what happened. I got an email back asking me to call. So I did. I spoke with the owner who asked me whether the drone had righted itself. And he asked me to detail a little further what
exactly happened when the drone hit the tree. He asked me to confirm the damage: A blade and the cup that positions one of the skid legs.
He then told me that the skid design is meant to right the drone once it loses stability. It also is meant to protect the drone legs by making them more rigid and transferring the force of the impact to the skid instead of the leg... AND prevent the legs from folding in the impact
thus preventing the drone from flying into pieces. I told him he should really mention that in his YouTube videos.
I mean the fact that it protects the lens and camera and the floats make it... well float, is reason enough to have the thing. The fact that it protects the drone during an impact and will right the drone as it falls is also reason enough to buy it.
I thought I was just lucky... turns out it was more than luck.
So they are sending me the damaged part as well as the other skids cup just in case. No charge. I forgot there was a lifetime warranty.
When a product is good AND the service from a company is very good especially a small business in a niche market, I believe it is worth mentioning to anyone who will listen.
I was so impressed with the experience that I decided to write this long-winded post. If you are in the market, check this thing out and visit the website.
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