Gimble issues

[Icewind]

I have new Mavic Pro and only have three flights less than 5 minutes each.

I've been very careful with the gimble when removing guard.

The gimble when it does it's pre-check looks up, down, and then locks itself looking up to right and gets stuck behind the arm supporting it. I get a warning its either locked or need to restart.

I'm not sure why its doing this as it has done it since it came out of the box. I can move it back to move freely but the next startup it does same thing. I know this is not normal.

Any help or suggestions would be appreciated.

The other issue (hence only three flights) is about a minute after take off the app shuts down on my iPhone.

I have not lost control but quickly land it so there is no chance of damage.

Thanks,

Ice

 

[Philbern2]

Have you completed all the setup steps? There are many utube videos on setting up.
My best is

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Calibration is critical!!! Make sure the IMU is calibrated and the Gimbal calibration completes successfully
Hope this helps!

 

[Icewind]

I have done all the startup and calibrations in the manual and videos I've seen. Updated firmware too.

I notice a cable next to the arm is that normal? See photos

I have used a DR filter that came with my combo pac, will this have any affect on the operation of the gimbal?


Thanks,

Ice