Gimble issues

[Icewind]

I have new Mavic Pro and only have three flights less than 5 minutes each.

I've been very careful with the gimble when removing guard.

The gimble when it does it's pre-check looks up, down, and then locks itself looking up to right and gets stuck behind the arm supporting it. I get a warning its either locked or need to restart.

I'm not sure why its doing this as it has done it since it came out of the box. I can move it back to move freely but the next startup it does same thing. I know this is not normal.

Any help or suggestions would be appreciated.

The other issue (hence only three flights) is about a minute after take off the app shuts down on my iPhone.

I have not lost control but quickly land it so there is no chance of damage.

Thanks,

Ice

 

[Philbern2]

Have you completed all the setup steps? There are many utube videos on setting up.
My best is

Calibration is critical!!! Make sure the IMU is calibrated and the Gimbal calibration completes successfully
Hope this helps!

 

[Icewind]

I have done all the startup and calibrations in the manual and videos I've seen. Updated firmware too.

I notice a cable next to the arm is that normal? See photos

I have used a DR filter that came with my combo pac, will this have any affect on the operation of the gimbal?


Thanks,

Ice