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Help with DJI Return Policy Please!

Mark749

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Joined
Oct 27, 2022
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Hey everyone...I ordered an Air 2S directly from DJI and received it October 19. Now I read the news that there will be a new drone released very soon...and I'm beginning to have doubts that this was the right drone for me to buy right now.

How does DJI's return policy work? How long exactly do I have until I need to initiate the return for things to go smoothly? I know the website says 14 days, but I'm confused: does this mean you should count the delivery date into the 14 days, or do you start counting the 14 days from the day *after* delivery?

And can I get a refund for the Care Refresh I linked to the drone?

(A little embarrassed, not trying to be a tough customer...I think I just timed this purchase a little wrong given the Air 2S has been out so long lol)
 
And this is exactly why I always buy from Amazon. Amazon has 30 days of return no questions asked.
 
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